Margie Hinson

• Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
• Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
• Improved office efficiency by streamlining filing systems and organizing essential documents.
• Set up meetings and organized supporting materials.
• Maintained accurate financial records with diligent bookkeeping and timely invoice processing.
• Reduced errors in document handling by implementing a thorough review process before submission or distribution. Issue Birth and Death Certificates, also communicate with the Local Hospitals, Funeral Homes and Medical Examiners.
• Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
• Placed supply orders and restocked office items.
• Provided administrative support for senior leadership during critical decision-making processes or high-profile projectsevents.
• Facilitated interdepartmental cooperation improving overall workflow coordination resulting in faster completion of projectstasks.
• Contributed to cost-saving efforts by monitoring inventory levels and placing orders for necessary supplies in a timely manner.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Reviewed files, records and other documents to obtain information to respond to requests.

• Boosted overall department productivity by effectively prioritizing tasks and managing time.
• Increased accuracy of demographic data collection through comprehensive interviewing techniques and meticulous record-keeping practices.
• Reduced errors in documentation through diligent proofreading and editing of written materials.
• Maintained confidentiality of sensitive information, adhering to strict privacy guidelines while handling client documents.
• Streamlined daily operations by maintaining an organized workspace for efficient document processing and filing.
• Maximized interview effectiveness with targeted questioning strategies tailored to each individual''s unique circumstances.
• Fostered positive relationships with clients, establishing trust and credibility throughout the interview process.
• Facilitated smooth communication between clients and staff by acting as the primary liaison.
• Contributed to workplace improvements by providing constructive feedback on existing systems and suggesting new ideas for efficiency gains.
• Enhanced data accuracy for company records by meticulously reviewing and verifying client information.
• Continuously updated personal knowledge of company policies and industry best practices, ensuring accurate and up-to-date information was provided to clients during interviews.
• Achieved high levels of customer satisfaction through active listening, empathy, and clear communication during interviews.
• Improved interview scheduling efficiency by streamlining appointment booking processes.
• Conducted interviews with participants to assess eligibility.

• Collaborated with management to develop policies, procedures, and guidelines for the department.
• Supported departmental goals by conducting research, gathering data, and preparing comprehensive reports.
• Served as a liaison between departments, facilitating communication to ensure smooth operations within the organization.
• Enhanced team productivity by coordinating schedules, managing calendars, and prioritizing tasks.
• Streamlined reporting processes within the department leading to more efficient use of time and resources.
• Ensured compliance with company policies and governmental regulations through regular audits of documentation and procedures.
• Managed travel and other expense reports, verifying details and filing documentation.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Input data into spreadsheets and databases.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Utilized office management software to record and track customer information.
• Assisted with onboarding of new employees.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Supported staff on special assignments and ad hoc projects.
• Processed incoming and outgoing mail and packages according to established procedures.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Edited and proofread documents for accuracy and completeness.
• Purchased and maintained office supplies.
• Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
• Maintained accurate financial records with diligent bookkeeping and timely invoice processing.
• Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
• Placed supply orders and restocked office items.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Reviewed files, records and other documents to obtain information to respond to requests.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
• Reduced errors in data entry through rigorous attention to detail and double-checking work.

Operate office machines, photocopiers and scanners, facsimile machines, personal computers. Answer telephones, direct calls and take messages. Open, Sort, and route incoming mail.

• Streamlined document retrieval, meticulously filing documents both physically and electronically.
• Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
• Optimized office space usage, arranging workstations to maximize productivity.
• Improved office efficiency by digitizing paper files and organizing digital records.
• Maintained confidentiality of sensitive information, adhering strictly to privacy policies.