Margie Maples
New Orleans,La
Summary
Experienced professional with a strong skill set and educational background seeking a role to collaborate effectively with others. Eager to contribute to a reputable organization that values teamwork and fosters professional growth. Passionate about leveraging expertise to drive positive results and make a meaningful impact within a dynamic work environment. Excited about the opportunity to excel in a well-established company that values innovation and excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Escort
Ochsner Medical Center
New Orleans, LA
02.2025 - Current
- Assisted patients in navigating hospital facilities, ensuring timely arrivals for appointments.
- Monitored patient safety during transport, adhering to health protocols and procedures.
- Collaborated with healthcare staff to coordinate patient movements efficiently across departments.
- Provided compassionate support to patients, addressing concerns and enhancing comfort during transitions.
Sales Associate
Dillards Department Store
Grenta,La
06.2024 - 02.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Front Desk Reservation Manager
Best Western Plus St. Christopher Hotel
New Orleans, La
03.2022 - 12.2023
- Welcome Guest upon arrivals and assign rooms
- Perform all check - in and check - out task
- Make Online and Phone reservations
- Inform Customers about payment methods and verify guest credit cards
- Manage In House & Out House calls
- Manage Front and back office supplies
- Keep office maintained and organized
- Scheduling Front Desk Staff
- Check and sort emails
- Providing support, training, and supervising front office staff
- Management of cash payments, check payments, deposit's, and cashiering
- Management of Front Desk Agents
Sales Associate
ZARA
Metairie, La
11.2021 - 03.2022
- Greet Customer, Providing Great Customer Service
- Clean and Tidy Work Stations
- Transfer Clothes From Stock Room to Floor
- Directing Customers to Merchandise In The store
- Increasing In store and Online Sales
- Operating Register
- Achieving departments sales goals on a monthly, and Yearly Basis
Security Officer
Harrah's Entertainment Inc.
New Orleans, La
11.2020 - 04.2021
- Patrols casino property and ensures the safety of employees and guests
- Check guest ID to ensure they are of age to
- Table Fills and Drops/Delivering and pickup up Chips
Patient Escort
Lcmc Health
New Orleans, La
11.2010 - 03.2020
- Provided assistance to patients with mobility or special needs
- Excellent communication skills to ensure patients' comfort and understanding
- Followed strict protocols and procedures to ensure patients' safety and confidentiality
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted nursing staff with transferring patients to and from beds, wheelchairs, and stretchers, reducing wait times for care.
Cashier
Sodexo Hospitality/ LCMC HEALTH
New Orleans, La
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Cashier/Deli Clerk
Rouses Supermarket
New Orleans, La
02.2008 - 11.2010
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Medical Assisting
Blue Cliff College
Metairie, LA04-2013
High School Diploma -
Frederick Douglass Senior High
New Orleans03-2008
Skills
- Triage
- Vital Signs
- Wound Care
- Patient Care
- Medical Office Experience
- Cash Handling
- Customer service
- Point of sale systems
- Medical terminology
- First aid and CPR
- Microsoft Word
- Power Point
- Excel
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Timeline
Patient Escort
Ochsner Medical Center
02.2025 - Current
Sales Associate
Dillards Department Store
06.2024 - 02.2025
Front Desk Reservation Manager
Best Western Plus St. Christopher Hotel
03.2022 - 12.2023
Sales Associate
ZARA
11.2021 - 03.2022
Security Officer
Harrah's Entertainment Inc.
11.2020 - 04.2021
Patient Escort
Lcmc Health
11.2010 - 03.2020
Cashier/Deli Clerk
Rouses Supermarket
02.2008 - 11.2010
Diploma - Medical Assisting
Blue Cliff College
High School Diploma -
Frederick Douglass Senior High
Cashier
Sodexo Hospitality/ LCMC HEALTH