Margie Scott
Mont Belvieu
Summary
Accomplished leader with a passion for building and cultivating relationships. Known for coordinating diverse teams and directing all aspects of operations, fostering positive work environments that encourage growth and productivity. Dedicated to elevating employee engagement and performance through impactful training and team-building initiatives. Extensive experience in refining processes and restructuring operations to boost efficiency, and managing multiple projects with competing priorities, ensuring safety and quality standards are met.
Overview
22
22
years of professional experience
Work History
Global Performance Lead, Sr. Director
JLL- bp Account
Houston
09.2023 - 05.2025
- Developed and executed a structured KPI process, facilitating monthly data collection and quarterly reporting.
- Evaluated business metrics and KPI data to support informed decision-making and enhance governance reporting.
- Partnered with executive leadership and subject matter experts to assess risks and drive performance initiatives.
- Promoted continuous improvement through feedback sessions, aligning team focus with performance expectations.
Americas Workplace Services Lead, Senior Director
JLL- bp Account
Houston
02.2021 - 09.2023
- Managed operations across six countries, leading over 100 professionals to deliver exceptional services.
- Directed financial activities across departments to optimize funding for operational and capital investments.
- Collaborated with senior leadership to shape long-term business strategies and objectives.
- Led cross-functional teams in implementing strategic initiatives, enhancing operational processes, and increasing efficiency.
- Spearheaded change management initiatives to adapt to evolving organizational needs.
- Oversaw execution of technical and commercial scopes for multi-site operations aligned with client objectives.
- Fostered relationships with stakeholders to support strategic partnerships and collaborations.
- Partnered with teams in creating professional development plans to support personal and business growth.
Regional Facilities Manager
JLL-Boeing Account
Houston
07.2014 - 02.2021
- Managed cross-functional teams to coordinate inspection, repair, and preventive maintenance for 21 facilities.
- Established and nurtured relationships with clients and landlords to ensure compliance and resolve issues.
- Guided budget management for facility projects, operational expenses, and capital initiatives while executing cost-reduction strategies.
- Negotiated contracts with third-party suppliers for essential goods and services related to regional facilities.
- Oversaw construction and renovation projects to align with environmental, health, and security standards.
- Developed emergency response plans and safety protocols to maintain workplace compliance.
- Prepared and delivered monthly, quarterly, and annual KPI reports to key stakeholders and account leadership.
- Supported logistics and setup requirements for special events at regional facilities.
Facilities Supervisor
Kirby Inland Marine
Houston
08.2003 - 07.2014
- Oversaw daily facility operations in Houston, Corpus Christi, and Baton Rouge to ensure regulatory compliance.
- Managed system work orders by coordinating vendor services and processing material requisitions.
- Supervised staff to guarantee timely completion of assigned tasks.
- Coordinated installation and replacement of equipment, furniture, and fixtures.
- Maintained comprehensive records of maintenance and repair activities.
- Oversaw vendor services for building maintenance, janitorial, pest control, landscaping, and security.
- Developed facility management procedures to enhance operational efficiency.
- Negotiated supplier contracts to optimize procurement costs and service quality.
Operations Manager
Texas Children’s Hospital
Houston
02.2011 - 03.2012
- Managed over 50 FTEs across multiple departments to enhance operational efficiency.
- Oversaw administrative, materials management, patient transport, and valet parking teams to maintain customer satisfaction levels.
- Resolved customer service issues while addressing staffing needs for seamless operations.
- Monitored employee performance and provided coaching recommendations for improvement.
- Delivered comprehensive training programs to ensure compliance with hospital standards.
- Served as Facility Operations representative on hospital safety committee to promote safety initiatives.
Education
Certified Deal Architect -
University of Tennessee
03.2024
Master of Business -
Texas Woman’s University
12.2013
Bachelor of Science - Criminal Justice
University of Houston
12.2003
Skills
- Cross-functional team leadership
- Performance analysis and management
- Relationship building and team collaboration
- Customer relationship building
- Stakeholder Engagement
- Excellent written and verbal communication
- Emotional intelligence
- Problem-solving and decision-making abilities
- Contract negotiation
- Business strategy development
- Risk identification and Crisis management
- Quality assurance
- Workflow Optimization
- Continuous process improvement
- Strategic budgeting and Cost Reduction strategies
- Business reporting
- Project planning
References
Provided Upon Request
References
References available upon request.
Timeline
Global Performance Lead, Sr. Director
JLL- bp Account
09.2023 - 05.2025
Americas Workplace Services Lead, Senior Director
JLL- bp Account
02.2021 - 09.2023
Regional Facilities Manager
JLL-Boeing Account
07.2014 - 02.2021
Operations Manager
Texas Children’s Hospital
02.2011 - 03.2012
Facilities Supervisor
Kirby Inland Marine
08.2003 - 07.2014
Certified Deal Architect -
University of Tennessee
Master of Business -
Texas Woman’s University
Bachelor of Science - Criminal Justice
University of Houston
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