Margieta Siskamani
Cape Coral
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
2
2
years of post-secondary education
15
15
years of professional experience
Work History
General Manager
Delfi inc
Fort Myers
10.2021 - Current
- Led team in strategic planning and operational initiatives for business growth.
- Managed budgets and financial forecasts to ensure resource allocation efficiency.
- Supervised daily restaurant operations and ensured high service quality.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Developed and implemented policies to improve employee performance and satisfaction.
- Trained and mentored staff in food safety and customer service standards.
- Coordinated staff schedules to optimize workflow during peak hours.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Ordered necessary supplies to ensure smooth restaurant operations. from vendors as needed while staying within budget guidelines.
- Developed promotional strategies to increase customer engagement and retention.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Data Analyst
Chico's FAS
Fort Myers Beach
04.2019 - 04.2020
- Analyzed sales data to identify trends and inform business strategies.
- Analyzed sales data to identify trends and inform business decisions.
- Developed reports using Excel to communicate findings to management.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Collaborated with cross-functional teams to enhance reporting processes and insights.
- Collaborated with cross-functional teams to enhance data collection processes.
- Presented findings to stakeholders, facilitating data-driven decision-making processes.
- Managed data integrity by performing regular quality checks on datasets.
- Conducted market research to support product development and marketing initiatives.
General Manager
Apollo Corporation
Fort Myers Beach
11.2011 - 04.2016
- Led team in strategic planning and operational initiatives for business growth.
- Supervised daily restaurant operations and ensured high service quality.
- Managed budgets and financial forecasts to ensure resource allocation efficiency.
- Developed and implemented policies to improve employee performance and satisfaction.
- Trained and mentored staff in food safety and customer service standards.
- Coordinated staff schedules to optimize workflow during peak hours.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Developed promotional strategies to increase customer engagement and retention.
Education
English Language
TEFL
07.2010 - 09.2010
Associate of Arts -
Edison State College
Fort Myers, FL 08.2008 - 06.2010
Cypress Lake High School
Fort Myers, FloridaSkills
- Strategic planning
- Budget management
- Data analysis
- Report generation
- Customer service
- Operational efficiency
- Inventory control
- Staff training
- Leadership
- Conflict resolution
- Effective communication
Languages
English
Native/ Bilingual
Greek
Native/ Bilingual
Timeline
General Manager
Delfi inc
10.2021 - Current
Data Analyst
Chico's FAS
04.2019 - 04.2020
General Manager
Apollo Corporation
11.2011 - 04.2016
English Language
TEFL
07.2010 - 09.2010
Associate of Arts -
Edison State College
08.2008 - 06.2010
Cypress Lake High School