Margo McClane
Denver,CO
Summary
Friendly and outgoing Team Member with excellent interpersonal communication strengths. Strong aptitude for leadership. Able to speak and perform in front of large groups. Knowledgeable individual experienced in fulfilling animal health requirements.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Juniper Ivy Designs
Denver, CO
01.2023 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Account Executive
Accruit LLC
Denver, Colorado
01.2022 - 12.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Built and strengthened relationships with new and existing accounts to drive revenue growth
Client Service Coordinator
Accruit LLC
Denver, Colorado
06.2021 - 01.2022
- Provided support to clients including troubleshooting and problem escalation as needed.
- Maintained client files, reports and provided administrative support as necessary.
- Prepared transactional documents and agreements both manually and via software applications related to conventional forward exchanges, reverse exchanges, and improvement exchanges.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Direct Support Professional
Gateway
Princeton, IL
02.2021 - 04.2021
- Monitored client's well-being, safety and comfort under direction of physician.
- Fostered independence in six disabled individuals while closely monitoring safety at all times.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Sales Associate
Tractor Supply Company
Princeton, IL
11.2020 - 02.2021
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Vet Technician Assistant
Balboa Veterinary Hospital
Granada Hills, CA
06.2019 - 09.2019
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Restrained animals to protect veterinarians from potential harm as well as for examination and treatment.
Education
Bachelor of Arts - Deaf Studies: Community Services
California State University - Northridge
Northridge, CA05.2020
Skills
- Proficiency in American Sign Language
- Digital photography
- Organizational skills
- Problem solver
- Team player
- Strong time management
- Strong presentation skills
- Business development and planning
- Effective leader
References
Kelly Brock
Cell: (714) 889-9859
kelsoc24@gmail.com
Claudia Perez
Cell: (818) 738-5633
Email: claudiaperez0306@gmail.com
Dawn Eastman
Cell: (858) 761-1355
Email: dawnmeastman@gmail.com
Timeline
Small Business Owner
Juniper Ivy Designs
01.2023 - Current
Account Executive
Accruit LLC
01.2022 - 12.2022
Client Service Coordinator
Accruit LLC
06.2021 - 01.2022
Direct Support Professional
Gateway
02.2021 - 04.2021
Sales Associate
Tractor Supply Company
11.2020 - 02.2021
Vet Technician Assistant
Balboa Veterinary Hospital
06.2019 - 09.2019
Bachelor of Arts - Deaf Studies: Community Services
California State University - Northridge