Margo Noltes
Glenwood Springs,CO
Summary
Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Browns Canyon National Monument with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
7
7
years of professional experience
Work History
Whitewater Rafting Guide
Colorado Rafting Adventures
05.2022 - Current
- Communicated effectively with diverse groups of clients, ensuring clear understanding of trip expectations and safety protocols.
- Streamlined equipment maintenance processes by implementing an organized inventory system for efficient tracking and storage.
- Promoted company offerings through positive client interactions, leading to repeat business and referrals.
- Participated in ongoing training sessions and certifications, ensuring up-to-date knowledge of safety protocols and best practices within the industry.
Whitewater Rafting Guide
Nantahala Outdoor Center
04.2021 - 10.2021
Dog Daycare Attendant
Puppy Paradise
11.2017 - 01.2019
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Restaurant Hostess
Ember
03.2017 - 08.2017
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Business
Colorado Mountain College
Glenwood Springs, CO05.2028
Skills
- CPR training
- Swiftwater Rescue
- Emergency Preparedness
- Environmental awareness
- Water Reading
- Team Leadership
- Time Management
- Safety Procedures
- Incident Reporting
Timeline
Whitewater Rafting Guide
Colorado Rafting Adventures
05.2022 - Current
Whitewater Rafting Guide
Nantahala Outdoor Center
04.2021 - 10.2021
Dog Daycare Attendant
Puppy Paradise
11.2017 - 01.2019
Restaurant Hostess
Ember
03.2017 - 08.2017
Bachelor of Science - Business
Colorado Mountain College
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