Margo Rasteiro
Los Angeles
Summary
Dynamic, customer-focused professional with a proven ability to assess client needs and develop effective internal solutions. Exceptional written and verbal communication skills complement a strong work ethic, enabling success in both independent and collaborative environments. Renowned for reliability, adaptability, and a swift capacity to learn new skills, with a proactive approach to time management and problem-solving. Committed to driving team success and fostering organizational growth through continuous learning and a positive attitude.
Overview
12
12
years of professional experience
Work History
ABM
Christian Dior
Los Angeles, CA
03.2022 - Current
- Assisted with the day-to-day management of the sales team and business and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations.
- Maintained a strong drive for business results with a passion for creativity, fashion, and the brand, with a team first attitude at all times.
- Oversaw ad managed all product categories, while serving as an FJ ambassador, ensuring brand excellence, elevating client experience, and supporting business objectives.
- Developed strong lasting relationships with clients through strong communication, organization and follow-through skills.
- Developed and trained associates, build relationships, and utilize skills of associates most appropriately.
- Prioritized and managed time in a fast-paced environment, and adapted to strategies that addressed evolving business trends.
- Delivered best in class client service, achieving individual sales goals, while building lasting client relationships through my expertise of product knowledge, selling ceremonies, and storytelling.
- Achieved individual goals consistently by leveraging product knowledge and engaging clients through elevated experience, and enhancing customer loyalty.
Stylist and Conceptual Designer
Freelance
Los Angeles, CA
02.2020 - 2024
- Conceptual design and styling for photo shoots and music videos.
- Coordinating styled outfits for: models, actors in television and film, celebrities, and athletes for photo shoots along with props, accessories, and makeup direction.
- Brand liaison for placing product on styling clientele.
- Coordinating showroom rentals and returns of merchandise.
Store Manager
Intermix
Los Angeles, CA
05.2014 - 02.2020
- Drive business and maintain long-lasting client relationships to increase store profitability.
- Creates an environment and a team that consistently delivers transformational customer experiences.
- Oversee the development of clientele by designing and supporting strategic initiatives that build customer base and increase repeat business.
- Manage staff in all aspects including, recruiting, training, schedules, payroll, staff complaints, and disciplinary procedures.
- Stays engaged with and provided training and coaching to the team to develop and manage a highly productive selling environment.
Education
Bachelor of Arts Degree - Communications, Graphic Arts
Notre Dame de Namur University
Belmont, CAAssociate of Arts Professional Designation Degree - Visual Communications
FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
Timeline
ABM
Christian Dior
03.2022 - Current
Stylist and Conceptual Designer
Freelance
02.2020 - 2024
Store Manager
Intermix
05.2014 - 02.2020
Associate of Arts Professional Designation Degree - Visual Communications
FIDM/Fashion Institute of Design & Merchandising
Bachelor of Arts Degree - Communications, Graphic Arts
Notre Dame de Namur University