Margot Astorino
New York
Summary
Results-driven Account Supervisor with extensive experience in managing projects and fostering collaborative relationships. Proven ability to enhance quality and timeliness of deliverables while overseeing diverse customer projects. Strong leadership, coordination, and planning skills complement a commitment to delivering high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Account Supervisor
Havas Life Chelsea
New York
05.2025 - Current
- Lead initiatives across pharmaceutical and consumer health brands, supporting go-to-market strategy, omnichannel engagement, and operational advertising execution.
- Lead omnichannel engagement initiatives for VEOZAH, facilitating strategic workshops with client omnichannel leadership to align channel strategy, messaging frameworks, and engagement planning across digital and field channels.
- Spearheaded approval for a new AI-powered chatbot experience on the brand website, coordinating strategy, technology, medical, legal, regulatory, and client stakeholders to expand digital engagement capabilities.
- Managed development and launch of a major brand website update, coordinating cross-functional teams across UX, development, strategy, and medical, legal, and regulatory review.
- Lead all financial management for the account, including internal forecasting and client-facing budget reconciliation to ensure alignment with scope and internal agency forecast needs.
- Supervise and mentor two junior team members, overseeing workload prioritization and professional development.
- Partner with senior leadership across multiple agencies to establish new cross-agency ways of working, enabling a 'One Havas' model that aligns processes, resources, and delivery across teams.
- Serve as account lead supporting development of a new integrated campaign designed to strengthen brand relevance among healthcare professionals and consumers in the competitive infant nutrition category.
- Key Accounts: VEOZAH (Astellas), Enfamil (Reckitt), Afrezza (MannKind)
Senior Account Executive
Havas Life Chelsea
New York
04.2024 - 06.2025
- Managed financial operations for the account, including budget tracking, forecasting, and reconciliation across multiple projects.
- Oversaw development and launch of a new digital conference booth experience for the brand’s largest annual congress, integrating digital engagement tools to enhance HCP interaction and product education.
- Led development and execution of a CRM email engagement series, coordinating strategy, creative, and analytics teams to deliver targeted messaging to healthcare professionals.
- Managed day-to-day execution of integrated marketing initiatives, ensuring alignment across internal teams and client stakeholders.
Account Executive
Havas Life Chelsea
New York
04.2023 - 05.2024
- Supported launch initiatives for VEOZAH, the first non-hormonal therapy for vasomotor symptoms, contributing to launch strategy, congress activations, and cross-channel marketing initiatives.
- Coordinated project management for cross-functional teams across strategy, creative, and medical/regulatory teams to deliver launch materials and campaign assets.
- Supported development of HCP engagement initiatives designed to educate healthcare providers on new treatment options and clinical differentiation.
Pod Leader, Healthcare & Life Sciences Corporate Accounts
AlphaSights
New York
10.2022 - 04.2023
- Promoted to lead a team of 4 associates supporting corporate healthcare and life sciences clients, providing training, project oversight, and performance coaching.
- Managed relationships with 20+ Fortune 500 clients, delivering market insights and expert research to support strategic decision-making.
- Served as project lead on complex client engagements across cell and gene therapy, medical devices, and emerging healthcare technologies.
- Contributed to a $450K+ monthly book of business, earning top associate recognition during the company’s highest revenue month ($750K+).
- Partnered with product teams to analyze CRM data and improve internal workflows, increasing delivery speed and adoption of new platform features.
Client Services Associate
AlphaSights
New York
09.2021 - 04.2023
Operations & Project Manager
CROSBY Branding + Business Strategy
New York
05.2020 - 02.2021
- Coordinated cross-functional teams across strategy, design, and creative disciplines to support delivery of branding and business strategy projects.
- Managed project timelines, staffing, and internal communications while synthesizing client feedback into actionable direction for creative teams.
Intern
Motley
London
06.2019 - 08.2019
- Analyzed customer interaction data across digital touchpoints to identify operational gaps in partner onboarding and support processes.
- Delivered recommendations to improve customer experience and system efficiency.
Education
Bachelor of Science - Business Administration, Business Management, Psychology
University of Connecticut
Skills
- Client relationship management
- Omnichannel strategy
- Written communication
- Customer relationship management
- Project management
- Digital engagement
- Team collaboration
Timeline
Account Supervisor
Havas Life Chelsea
05.2025 - Current
Senior Account Executive
Havas Life Chelsea
04.2024 - 06.2025
Account Executive
Havas Life Chelsea
04.2023 - 05.2024
Pod Leader, Healthcare & Life Sciences Corporate Accounts
AlphaSights
10.2022 - 04.2023
Client Services Associate
AlphaSights
09.2021 - 04.2023
Operations & Project Manager
CROSBY Branding + Business Strategy
05.2020 - 02.2021
Intern
Motley
06.2019 - 08.2019
Bachelor of Science - Business Administration, Business Management, Psychology
University of Connecticut