Margot Springer
Newbury,Massachusetts
Summary
Motivated and dependable server with engaging personality and flexible approach. I am a soon-to-be college graduate seeking a two year server position in order to save for graduate school entry in 2027. I am upbeat, friendly, and anticipate customer needs to deliver enjoyable dining experiences. I maintain focus and a positive attitude in stressful situations and high-volume dining room environments.
Overview
2
2
years of professional experience
Work History
Sewer
Clark University Theater Department
10.2024 - Current
- Confer with designers to determine styles desired.
- Altergarments to create custom-fitted styles.
- Tend to machines, troubleshot malfunctions and complete basic repairs .
Counter Customer Service
Anchor Pizza
05.2024 - 08.2025
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Worked every position in both front and back of house.
Head Server
Oregano Pizzeria and Ristorante
05.2023 - 08.2023
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Education
Bachelor of Arts - Psychology And Philosophy Dual Major
Clark University
Worcester, MA05-2025
High School Diploma -
Whittier Vocational Technical High School
Haverhill, IA05-2021
Skills
- Guest engagement and hostess support
- Daily specials memorization and wine pairing
- Dining area maintenance and safe food handling
- Calm demeanor
Timeline
Sewer
Clark University Theater Department
10.2024 - Current
Counter Customer Service
Anchor Pizza
05.2024 - 08.2025
Head Server
Oregano Pizzeria and Ristorante
05.2023 - 08.2023
Bachelor of Arts - Psychology And Philosophy Dual Major
Clark University
High School Diploma -
Whittier Vocational Technical High School
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