Margret Watters
Decherd,TN
Summary
Proven customer service expert, adept in handling high-volume customer interactions with a positive outcome. Demonstrated excellence in cash handling accuracy and team collaboration, enhancing store operations and customer satisfaction. Achieved significant improvements in inventory control and problem-solving, contributing to a supportive and efficient work environment.
Overview
2
2
years of professional experience
Work History
Factory Store Associate
Lodge Manufacturing
12.2022 - 10.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Overnight Stocker
Walmart
04.2022 - 11.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Customer Service Associate
Speedway
08.2021 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - Pharmacy Technician
Penn Foster Career School
Scranton, PA12-2025
High School Diploma -
Penn Foster Career School
Scranton, PA12-2024
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Inventory control
- Team collaboration
Timeline
Factory Store Associate
Lodge Manufacturing
12.2022 - 10.2023
Overnight Stocker
Walmart
04.2022 - 11.2022
Customer Service Associate
Speedway
08.2021 - 04.2022
No Degree - Pharmacy Technician
Penn Foster Career School
High School Diploma -
Penn Foster Career School
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