Mari Ortiz-Gutiérrez
Groveland,USA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
AdventHealth Primary Care +
Clermont, Florida
03.2024 - Current
- Provide compassionate patient care in alignment with AdventHealth service standards, including greeting patients and verifying demographics.
- Perform clinical intake per AHMG policy: obtain patient history, vital signs, and medical information with accuracy and efficiency.
- Assist providers during examinations, treatments, and minor procedures, including administering medications and injections as ordered.
- Ensure smooth office flow by preparing patients, exam rooms, and equipment, and documenting results in the designated EHR system at the time of service.
- Conduct screenings as directed by physicians, and record results promptly and accurately.
Certified Medical Assistant
Bon Vitas Medical / Melissa Ortiz, MD
Winter Garden, FL
09.2023 - 03.2024
Medical Assistant Internship
Bon Vitas Medical/ Melissa Ortiz, MD
Winter Garden, Florida
06.2023 - 08.2023
- Assisted physicians with patient care using E-Clinical Work (EHR).
- Prepared examination rooms and maintained cleanliness.
- Conducted patient interviews, reconciled medications, and documented medical history.
- Performed clinical procedures including venipuncture, injections, and EKGs.
Medical Office Assistant
Miguel A. Campos Esteve, MD, FACC
Santurce, Puerto Rico
05.2010 - 10.2022
- Managed patient records, demographics, and medication lists in Practice Fusion EHR.
- Schedule appointments and coordinate specialty evaluations (VA referrals for TAVR).
- Verified insurance coverage and processed authorizations.
- Performed EKGs and assisted with vitals.
- Handled administrative tasks: answering calls, responding to patient inquiries, and ensuring smooth office workflow.
Education
Technical Program Certificate - Medical Assistant
Ana G. Méndez University
Orlando, FL08.2023
Over 90 Credit Hours - Culinary Nutrition
Ana G Méndez University
Carolina, Puerto Rico01.2019
Skills
- Patient Care & Clinical Support (venipuncture, injections, EKGs)
- Electronic Health Records (Practice Fusion, E-Clinical Works, EPIC)
- Insurance Verification & Authorizations
- Medical Office Administration & Scheduling
- Bilingual: Spanish & English (medical Terminology)
- Fast Learner, Highly Efficient, Compassionate
Affiliations
- Mu Alpha Phi, 1994
- American Association of Medical Assistants Inc., Student Member, Florida
Certification
- 01/06/25 Basic Life Support (CPR and AED) Program
- 03/2023, OSHA Regulations and Bloodborne Pathogens
- 03/2023, Health Insurance Portability and Accountability Act (HIPAA)
Languages
- Spanish
- English
Timeline
Certified Medical Assistant
AdventHealth Primary Care +
03.2024 - Current
Certified Medical Assistant
Bon Vitas Medical / Melissa Ortiz, MD
09.2023 - 03.2024
Medical Assistant Internship
Bon Vitas Medical/ Melissa Ortiz, MD
06.2023 - 08.2023
Medical Office Assistant
Miguel A. Campos Esteve, MD, FACC
05.2010 - 10.2022
Technical Program Certificate - Medical Assistant
Ana G. Méndez University
Over 90 Credit Hours - Culinary Nutrition
Ana G Méndez University
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