Mari Payne
Portales,NM
Summary
Dynamic and detail-oriented Teller at First New Mexico Bank, recognized for exceptional customer service and accuracy in cash handling. Demonstrated strong work ethic by efficiently managing high-volume transactions and resolving discrepancies, fostering a welcoming atmosphere that enhanced customer satisfaction. Committed to professionalism and excellence in transaction processing.
Knowledgeable with solid background as Teller, known for efficient transaction processing and excellent customer service. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling and banking software, with strong attention to detail and communication skills.
Overview
4
4
years of professional experience
Work History
Teller
First New Mexico Bank
05.2021 - 03.2025
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
High School Diploma -
Desert Oasis High School
El Centro, CA05-1999
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash counting
- Confidentiality and discretion
- Bilingual in Spanish
Languages
Spanish
Full Professional
Timeline
Teller
First New Mexico Bank
05.2021 - 03.2025
High School Diploma -
Desert Oasis High School
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