Maria Abundiz
Yakima,WA
Summary
Dynamic professional with a friendly demeanor and strong customer service skills, honed at Proven ability to multitask and adapt in fast-paced environments, ensuring exceptional client experiences. Skilled in cash handling and problem-solving, consistently enhancing operational efficiency and team collaboration.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cashier / Food Prep
JJs Birrieria & Antojitos
Yakima, WA
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Adapted quickly to new procedures and technology within fast-paced environment.
- Educated customers on menu items, promoting specials and increasing sales opportunities.
- Handled cash accurately, ensuring proper change distribution and balancing registers at shift end.
Receptionist Administrator
Stevens & Granados, PLLC
Yakima, WA
07.2016 - Current
- Managed front desk operations, ensuring seamless visitor experience and professional communication.
- Coordinated appointment scheduling and calendar management for multiple attorneys, optimizing workflow efficiency.
- Implemented filing system upgrades, enhancing document retrieval speed and organization for legal records.
- Trained new administrative staff on office procedures and software applications, fostering team development.
- Developed and maintained effective relationships with clients, addressing inquiries promptly to enhance satisfaction.
- Assisted in the preparation of legal documents by formatting and proofreading materials for accuracy and compliance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Take cash and card payments, write receipts, and provide clients with new balances.
Legal Assistant
Talbott, Simpson & Davis, P.S.
Yakima, WA
01.2006 - 06.2016
- Managed case files and legal documents, ensuring accuracy and compliance with regulations.
- Drafted correspondence and legal documents, maintaining high standards of clarity and precision.
- Coordinated schedules for attorneys, optimizing time management and client meetings.
- Conducted legal research to support case preparation, enhancing team effectiveness in trials.
- Assisted in trial preparation by organizing evidence and exhibits for courtroom presentation.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
Education
High School Diploma -
Davis High School
YakimaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Cash handling
- Cleaning and sanitizing
- Order taking
- ID verification
Certification
- Washington State Food Worker Card
- CAP - Certified Administrative Professional
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier / Food Prep
JJs Birrieria & Antojitos
05.2025 - Current
Receptionist Administrator
Stevens & Granados, PLLC
07.2016 - Current
Legal Assistant
Talbott, Simpson & Davis, P.S.
01.2006 - 06.2016
High School Diploma -
Davis High School