MARIA ACEVEDO-WILSON
NORTH LAS VEGAS,NV
Summary
I have worked in retail in the Las Vegas area for over 25 years, with over 20 years of management experience. Most of my professional experience has been spent in high-end or luxury fashion boutiques. I have strong sales, operations, and leadership background with strengths in communication and efficiency. I have supervised teams of up to 45 staff members and 4 stores; and have performed competitive analysis to make recommendations for future company growth. Some of my accomplishments include: MGM Resorts International Diversity Champion, McKinsey Academy Business Strategy Certificate, Everyday Hero and Manager of the Month awards. I also possess writing and speaking knowledge in Spanish and French. F
ocused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
34
34
years of professional experience
Work History
Sales Manager
Neiman Marcus
Las Vegas, NV
04.2017 - Current
- Manage a sales team of 27 brand ambassadors and 19 vendors.
- Developed positive customer and associate relationships through friendliness, courtesy, and excellent service.
- Store merchandising and proper maintenance and product placement to appeal to customers.
- Build strategies to achieve and maintain optimum performance and sales results.
Optical Manager
PEARLE VISION
Las Vegas, NV
04.2016 - 04.2017
- Office Manager for Kopolow & Girisgen.
- Coach and supervise opticians and optical technicians.
- Lead optical team to assist patients in selecting frames, lenses, or contact lenses according to doctor recommendations.
- Assist optometrist by pre-testing patients and assisting in transition from doctor to optician.
- Customer service and payment processing.
- Vision insurance verification and billing.
Store Manager
THOMAS SABO
Las Vegas, NV
07.2014 - 12.2015
- Hired, trained and evaluated personnel in sales and customer service.
- Counted cash drawers and made bank deposits.
- Reordered inventory when it dropped below predetermined levels and managed loss prevention.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Merchandised store and responsible for marketing.
Assistant Manager
DNA
Las Vegas, NV
09.2012 - 07.2014
- Computed sales prices, total purchases and processed payments.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Administered all point of sale opening and closing procedures.
- Recommended merchandise based on customer needs.
- Facilitated semi-annual physical inventory counts.Replenished floor stock and processed shipments to ensure product availability for customers.
- Assistant to the General Manager for upscale denim-based men's and women's boutique.
- Operational, visual merchandising, loss prevention, and audit control experience.
- Commissioned sales and customer service.
General Manager
SANDWICH
Las Vegas, NV
10.2011 - 08.2012
- Managed a team of 5 employees in small ladies' fashion boutique.
- Responsible for full operational control of business and store.
- Liaison with IK Retail Corporate office for Inventory Control, Distribution, Buying, and Loss Prevention.
- In charge of floor sets and visual merchandising.
- Responsible for interviewing, hiring, training and processing of sales staff.
- Administered all point of sale opening and closing procedures.
- Explained information about the quality, value and style of the fashion line to influence customer buying decisions.
Assistant Retail Manager
ARIA RESORT MGM RESORTS INTERNATIONAL
Las Vegas, NV
11.2009 - 10.2011
- Manage 20+ employees while maintaining oversight responsibility of 4 ladies high-end fashion stores.
- Opened property and helped establish policies and procedures to create a functional business operation.
- Fiscally responsible for $1 million operating budget and $400,000 monthly gross revenue.
- Liaison with buyers, vendors, Inventory Control, Loss Prevention, Accounting, and Distribution Center.
- Motivated staff by creating an environment of high employee morale and exceptional customer service standards.
- Analyzed and prepared Productivity, Profit and Loss, Vendor Sales Analysis, and customer traffic reports.
- Benchmarked multiple MGM Resorts International properties to implement action plans resulting in increased revenues of 30%.
Assistant Manager/Commissioned Sales Associate
MARSHALL RETAIL GROUP- SHOOOZ AT THE FORUM
Las Vegas, NV
05.2000 - 11.2009
- Sales of high-end fashion footwear and accessories.
- Directly assisted Store Manager in daily store operations.
- Developed customer relationships, enhancing sales.
- Handled cash-wrap responsibilities.
- Key-holder in charge of store opening and closing procedures.
- Merchandised product to maintain a well organized and visually appealing boutique.
- Placed special orders and called other stores to find desired items.
- Guided customers in choosing items that reflected personal style.
Teller Customer service
BANK OF AMERICA
Las Vegas, NV
07.2008 - 09.2008
- Teller duties- process transactions, accept deposits and process withdrawals and payments.
- Offered additional products and services.
- Cash handling.
Store Manager
GUESS FOOTWEAR/BIANCA OF NEVADA
Las Vegas, NV
06.1999 - 05.2000
- Managed upscale shoe and handbag boutique.
- In charge of maintaining store and staff.
- Employee recruiting, hiring, training, and scheduling.
- Merchandised product to reflect a fashionable and organized shopping environment.
- Sales and organization, customer service Computed sales prices, total purchases and processed payments.
- Maintained store and employee sales figures and goals, reporting directly to buying office.
Commissioned Sales Associate
PORTFOLIO/BIANCA OF NEVADA
Las Vegas, NV
02.1999 - 06.1999
- Sales of high-fashion ladies resort wear.
- Customer service and building clientèle relations.
- Responsible for maintaining store and product upkeep.
- Cash handling/ cashier responsibilities Helped to open store in new property.
Operations Manager Customer service
AMICI/ ADULFO, INC./ OFF THE STRIP PRODUCTIONS
Las Vegas, NV
12.1994 - 02.1999
- Head of operations for family-owned company with four retail stores specializing in high end men's fashions, footwear, accessories, and cigars.
- Input purchase orders and created skus and price tags.
- In charge of data entry for customer files, vendor files, and inventory control reports.
- Shipping and receiving merchandise.
- employee training, register and computer maintenance.
Assistant Manager
PETRIE'S
Las Vegas, NV
01.1992 - 12.1993
- Computed sales prices, total purchases and processed payments.
- Described merchandise and explain operation of merchandise to customers.
- Placed special orders and called other stores to find desired items.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Administered all point of sale opening and closing procedures.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Supervised, hired, and trained sales staff.
Education
Bachelor of Science - Business Management
University of Phoenix
Las Vegas, NV2011
High School Diploma -
Washoe High School
Reno, NV1992
Skills
- Written and oral communication skills
- Excellent customer service skills
- Inventory control procedures and POS systems
- Cash handling accuracy
- Loss prevention
- Merchandising
- Ability to mediate disputes
- Staff training and development
- MS Office EHR experience
Timeline
Sales Manager
Neiman Marcus
04.2017 - Current
Optical Manager
PEARLE VISION
04.2016 - 04.2017
Store Manager
THOMAS SABO
07.2014 - 12.2015
Assistant Manager
DNA
09.2012 - 07.2014
General Manager
SANDWICH
10.2011 - 08.2012
Assistant Retail Manager
ARIA RESORT MGM RESORTS INTERNATIONAL
11.2009 - 10.2011
Teller Customer service
BANK OF AMERICA
07.2008 - 09.2008
Assistant Manager/Commissioned Sales Associate
MARSHALL RETAIL GROUP- SHOOOZ AT THE FORUM
05.2000 - 11.2009
Store Manager
GUESS FOOTWEAR/BIANCA OF NEVADA
06.1999 - 05.2000
Commissioned Sales Associate
PORTFOLIO/BIANCA OF NEVADA
02.1999 - 06.1999
Operations Manager Customer service
AMICI/ ADULFO, INC./ OFF THE STRIP PRODUCTIONS
12.1994 - 02.1999
Assistant Manager
PETRIE'S
01.1992 - 12.1993
Bachelor of Science - Business Management
University of Phoenix
High School Diploma -
Washoe High School