Assisted clients with issue resolution by proactively communicating with IRS personnel.
Kept up-to-date with current federal and state regulations consistently.
Supported individual and business tax clients, preparing tax returns ranging from simple to complex.
Filed payroll and sales tax returns.
Informed clients how life events like marriage, divorce, or retirement could impact their taxes.
Provided consultations on pretax planning, financial statements, and corporate tax returns.
Computed penalties and interest for late filings, amended returns, or underpayments.
Instructed clients on enhancing their record-keeping for better tax preparation in the future.
Responded to client questions about the status of their returns or any modifications made during the preparation.
Aided clients in dealing with IRS notices and audits.
Compiled individual and business tax returns using financial information provided by clients.
Handled both simple and complex tax filings for individuals and businesses.
Notary Public/Loan Signing Agent
Lebanon, PA
01.2023 - Current
I detected fraudulent or forged documents by examining the validity of identification and verifying signatures.
I enforced the rule requiring the personal presence of document signers.
I assisted individuals in preparing affidavits, powers of attorney, wills, and other legal documents that required notarization.
I maintained detailed records of notarial transactions to ensure accuracy and compliance.
I ensured proper document execution by reviewing all parties' identification before notarizing signatures.
I stamped or sealed each document using the correct procedure.
I maintained strict confidentiality when handling sensitive information or private legal matters for clients.
I recorded fees received and processed payments.
I witnessed and authenticated signatures on various types of documents.
I updated my professional knowledge through continuing education courses in areas such as fraud prevention, ethics, and changes in state laws affecting Notaries Public.
I performed mobile notary services for clients unable to visit office locations.
I administered oaths and affirmations as required by law.
I managed the appointment scheduling system to organize client meetings efficiently.
Spanish Medical Interpreter
GSH
Lebanon, PA
12.1999 - 09.2020
Coordinated schedules for interpretation services with hospital staff and patients to ensure seamless appointments.
Fostered stronger relationships between providers and patients by overcoming language barriers and ensuring patient comprehension.
Improved patient adherence to essential medical procedures by conveying critical information from healthcare providers.
Boosted patient satisfaction through the facilitation of transparent communication with healthcare providers.
Safeguarded patient data against loss or misuse in compliance with stringent HIPAA regulations.
Informed patients about medical procedures, treatment options, and physicians' directives in their primary language.
Executed precise interpretations without altering meanings, inserting words, or omitting crucial details.
Aided healthcare providers in appreciating cultural subtleties to provide care that is both personalized and culturally sensitive.
Instructed staff on cultural values, beliefs, and practices pertinent to patient interactions.
Supported patient care by interpreting consent forms and other relevant documentation.
Translated concepts and ideas across languages with a deep understanding of cultural variances.
Worked in tandem with medical personnel to guarantee precise and effective communication.
EKG Tech
GSH
Lebanon, PA
05.1999 - 09.2020
Conducted electrocardiogram (EKG) tests on patients to monitor cardiac activity.
Ensured the EKG equipment was functioning properly and maintained its cleanliness.
Worked collaboratively with healthcare team members to deliver comprehensive cardiac care.
Observed patient vital signs during stress test procedures.
Informed patients about the EKG process, addressing any questions to prepare them for the procedure.
Engaged in continuous training sessions to remain current with the latest advancements in EKG technology.
Supported physicians by analyzing EKG data to aid in the diagnosis of cardiac conditions.
Collaborated with cardiologists to examine complex cases and formulate treatment plans.
Applied electrodes to the patients' chest, arms, and legs to ensure accurate test readings.
Resolved technical issues with EKG devices or software as needed.