MARIA AGUILAR
Oakland,CA
Summary
Great customer service representative with 5+ years of experience seeking to work with a great company, in a friendly environment with a great can do attitude.
Overview
15
15
years of professional experience
Work History
Restaurant Waiter
Gogi Time
Oakland
01.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Greeted customers, provided menus and answered questions about menu items.
- Checked on guests during meals to ensure satisfaction with each course.
- Performed basic math calculations when computing bills for customers' meals.
Trimmer
Grizzly Peak Farms
11.2017 - Current
- Trimming neatly and well cannabis flower for customer desire
- For customers to be able to enjoy their recreational medicine in the highest standards possible
- Manage my time wisely with keeping track of amount of flower, as well as keeping area clean and organize
- Train new team members, explain to them the important of our standards and what our customers are expecting from us.
Personal Assitance
Aguilar Concrete
10.2016 - 11.2017
- Create invoice, proposal for customers, email back clients with any information on any projects pending or any work related, answer their questions in a timely manner
- Run errands out of the office, pay personnel, keep paperwork organize for easy access wen needed.
Teller
Chase Bank
07.2015 - 09.2016
- Vault custodian, manage cash for entire banking center, kept organize control log of all coming and shipping out shipment
- Provide customer service to customers with any banking need
- Trained new hires to become tellers as well as show them the importance of proving customer the best customer service that we can provide
- Lobby adapter, guided customers with questions to the best person that would be able to help them, guide them with any questions on terminals.
Teller
Bank of America
07.2010 - 09.2013
- Manage high volume of cash, completed transaction in a timely manner
- Would help and guide customers with banking needs
- Help manager in any pending work or any unsolved situations.
Manager Assistant - receptionist
RMD Services 1,LLC.
08.2009 - 07.2010
- Would answer a high volume of call helping customers on the phone as well as walk ins
- Kept organize log of inventory, manage important customer documents with secure and confidential information
- Manage office when manager would step out of office or would be in meanings.
Education
High School Diploma -
Life Academy
Oakland, CA01.2009
Skills
- Bilingual (Spanish and English) able to read, write, and translate
- Microsoft word
- Excell
- PowerPoint
Timeline
Restaurant Waiter
Gogi Time
01.2024 - Current
Trimmer
Grizzly Peak Farms
11.2017 - Current
Personal Assitance
Aguilar Concrete
10.2016 - 11.2017
Teller
Chase Bank
07.2015 - 09.2016
Teller
Bank of America
07.2010 - 09.2013
Manager Assistant - receptionist
RMD Services 1,LLC.
08.2009 - 07.2010
High School Diploma -
Life Academy