Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Cepeda

Van Nuys,CA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Training new employers helping them out with task ,showing them how to do certain tasks and different positions. As a shift leader i was managing breaks , putting people in positions. I was helped guest with there concerns and questions.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Ayce Gogi Van Nuys
Van Nuys, CA
12.2024 - Current
  • Monitored seating arrangements to maximize table utilization and minimize wait time.
  • Maintained a clean and organized work environment for the hostesses at all times.
  • Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
  • Trained new hostesses in customer service and job duties.
  • Maintained records of reservations, cancellations, special requests, no-shows.

Recreation Assistant

Recreation and Parks
Northridge, CA
07.2022 - 07.2023
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.
  • Worked creatively with other staff to develop and carry out new themes and events for camp participants.
  • Tracked attendance, checking off present individuals.

Trainer and Shift Leader

Chic-Fil-A
Van Nuys, CA
04.2021 - 06.2022
  • Monitored participant workflow and behaviors throughout the training process
  • Supervised employees and oversaw quality compliance with company standards for food and services
  • Worked closely with team members to schedule breaks
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
  • Kept employees operating productively and working on task to meet business and customer needs
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets

Education

High School Diploma -

Van Nuys Senior High School
Van Nuys, CA
06.2021

Skills

  • Employee Coaching and Motivation
  • Customer Service Management
  • Staff Supervision
  • Performance Tracking and Evaluations
  • Managing Operations and Efficiency
  • Team Leadership
  • Training Assistance

Timeline

Restaurant Hostess

Ayce Gogi Van Nuys
12.2024 - Current

Recreation Assistant

Recreation and Parks
07.2022 - 07.2023

Trainer and Shift Leader

Chic-Fil-A
04.2021 - 06.2022

High School Diploma -

Van Nuys Senior High School

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