Reagan Miller
Hilliard,FL
Summary
College student with experience in leadership, customer service, food preparation, cash handling, and retail operations. Currently working at a campus community store, where I operate the cash register, handle money, stock convenience-store products, prepare food, and follow food-safety procedures while using grills and fryers. I am a former Shift Lead at Tropical Smoothie Cafe with two years of experience supervising team members, resolving conflicts, maintaining safety standards, and providing excellent guest service. Also employed as a hostess during school breaks, with strong communication, teamwork, organization, and problem-solving skills. Known for a positive attitude, reliability, and strong work ethic. I am a Take Stock in Children Scholarship recipient.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Restaurant Hostess
Gators Dockside
Yulee, FL, FL
05.2026 - Current
- Greeted and seated guests promptly in a busy restaurant environment to enhance guest satisfaction.
- Maintained a friendly demeanor to create a welcoming atmosphere for arriving guests.
- Ensured cleanliness and organization of front entrance area.
- Provided menus and answered questions about food and beverage options.
- Stayed attentive to server availability and cleanliness of the section in order to quickly seat guests.
- Maintained cleanliness in dining area by efficiently wiping down tables, chairs, and clearing dishes between seatings.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Assisted in training new hostesses.
- Handled doordash, online and takeout orders over the phone.
Crew Member
University of North Florida
Jacksonville, FL
09.2025 - Current
- Prepared menu items using grills and fryers.
- Prepped food for the store.
- Operated the cash register.
- Stocked shelves and organized products in the store.
Shift Lead
Tropical Smoothie Cafe
04.2023 - 06.2025
- Completed store and closing procedures
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment.
- Experience making smoothies
- Food handling/ food prep
- Managed cash transactions with accuracy and efficiency
- Using quick thinking and problem solving skills when faced with challenging situations ensuring customer satisfaction.
- Maintained cleanliness and organization of the working place including cleaning and restocking responsibilities during closing shifts
- Managed other employees as a shift lead to make sure closing activities get done
Education
Yulee Highschool
Yulee, FLEarly Education -
University of North Florida
Jacksonville, FLSkills
- Guest service
- Customer service focus
- Front-of-house operations
- Seating coordination
- Take-out service
- Table bussing
- Food safety compliance
- Shift leadership
- Employee training
- Staff supervision
- Team motivation
- Service efficiency
- Performance improvement
- Problem-solving
- Conflict resolution
- Positive attitude
Certification
baby sitting certificate
Timeline
Restaurant Hostess
Gators Dockside
05.2026 - Current
Crew Member
University of North Florida
09.2025 - Current
Shift Lead
Tropical Smoothie Cafe
04.2023 - 06.2025
Yulee Highschool
Early Education -
University of North Florida