Madeline Gaylord
Oak Creek,WI
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Student with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Sebastian's Fine Food & Spirits
Caledonia, WI
06.2023 - Current
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Greeted customers and escorted them to their tables.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Library Volunteer
Oak Creek Public Library
Oak Creek, WI
08.2019 - 08.2022
- Supported librarians by helping them prepare materials for classes or workshops offered at the library.
- Reshelved books and DVDs quickly and correctly.
- Conducted storytime sessions for children of all ages in a group setting.
- Oversaw summer reading program for school-age children to encourage literacy.
Education
Bachelor of Arts - Communications
Denison University
Granville, OH05-2027
High School Diploma -
The Prairie School
Wind Point, WI05-2023
Skills
- High-Volume Dining
- Food Inspection
- Conflict Resolution
- Guest Relations Management
- Staff Support
- Summer Education Programs
- Guest Service
- Program Support
Languages
Spanish
Professional
Timeline
Restaurant Hostess
Sebastian's Fine Food & Spirits
06.2023 - Current
Library Volunteer
Oak Creek Public Library
08.2019 - 08.2022
Bachelor of Arts - Communications
Denison University
High School Diploma -
The Prairie School
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