Summary
Work History
Education
Skills
Languages
Timeline
Generic

Maria Aguilar

Longview,TX

Summary

Dynamic Call Center Representative with a proven track record at Reliant Energy, excelling in customer support and problem-solving. Recognized for enhancing operational efficiency and achieving high customer satisfaction through effective communication and meticulous data entry. Committed to delivering exceptional service while managing high call volumes.

Work History

Call Center Representative

Reliant Energy
Longview, TX
2015 - 2016
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Managed high call volumes, ensuring consistent service quality and customer satisfaction.
  • Documented customer interactions in CRM system, maintaining detailed records for follow-up actions.
  • Collaborated with team members to streamline processes, enhancing operational efficiency.

Education

High School Diploma -

Tatum ISD
Tatum, TX

Skills

Problem-solving skills

Customer support

Data entry

Customer service

Answering questions

Call center customer service

Languages

Spanish
Native or Bilingual

Timeline

Call Center Representative

Reliant Energy
2015 - 2016

High School Diploma -

Tatum ISD
Maria Aguilar