Maria Aiello
Las Vegas,NV
Summary
Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Working to attend college in the future to work in the medical field as a nurse, ultra sound technician, or paramedic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Tillys Retail Company
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk
Bodyheat Tanning
09.2023 - 02.2024
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Collaborated with maintenance team members to address any facility-related issues that arose during shifts.
- Handled emergency situations calmly and professionally while following proper protocols.
Education
High School Diploma -
Green Valley High School
Henderson, NV05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Verbal/written communication
Certification
- CPR Certified
Timeline
Front Desk
Bodyheat Tanning
09.2023 - 02.2024
Sales Associate
Tillys Retail Company
07.2022 - Current
High School Diploma -
Green Valley High School
- CPR Certified
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