Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Receptionist
Maria Alvarenga

Maria Alvarenga

Healthcare Admin
Bossier City,LA

Summary

Personable business professional bringing successful 10-year career in financial roles within large and fast-paced corporations. Specialist with experience in managing and overseeing contracts and documents. Research in client contracts, commercial insurance agreements, partnership agreements and healthcare claims.

Overview

14
14
years of professional experience

Work History

Senior Financial Analyst

Ochsner LSUHS
01.2022 - Current
  • Lead, coordinate, and participate in financial analysis, accounting, forecasting, and reporting activities
  • Independently organize and manage special projects and routine workload, review collaborative work of assigned departmental staff, and function as informational resource
  • Direct resource to operational management on financial analysis and regulations
  • Supervises team's special project loads as assigned by management for internal and external consulting through financial reporting
  • Assists in review of monthly financial statements for fluctuations in variable expenses and identifies trends and makes recommendations to leadership
  • Reviewed statistical information to determine financial trends for use in investment planning.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Communicates information to team members and leadership to ensure accurate analysis and participates in quality assurance activities
  • Ensures quality improvement by implementing professional standards, collecting, and analyzing QA data, participating in interdisciplinary QA teams, and developing quality control measures through effective use of sample audits
  • Support departmental goals and participates in activities for professional development.
  • Provided strategic planning advice and financial oversight for corporate stakeholders.

Contract Analyst

nThrive
03.2019 - 04.2021
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Executed Contract Management moving contracts through Salesforce
  • Interpret contract language between healthcare facilities and healthcare insurance companies, create profile to assess contract language against live claims ensure coding was correct.
  • Independent and cross functional teamwork to ensure contracts are completed and ready for loading within expected times
  • Ensured customer satisfaction by completing defined tasks, quickly and correctly resolved triaging cases, and interacted with customers via verbal and written communication in professional manner.

Healthcare Reclamation Analyst

Praxis Healthcare Solutions
08.2017 - 03.2019
  • Successful in overturning claim denials, and generating revenue, allowing us to gain client's sole business.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Optimized department efficiency by analyzing procedures and data regarding charting and patient flows.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Trained teammates on proper management of accounts
  • Reached 95% of goals, including monthly reimbursement goals, contact goals, and daily phone call goals
  • Researched and analyzed large volumes of client data and payer correspondence, taking proper action in getting denial overturned and generating lost revenue. maximizing profit.
  • Conducted appropriate activity on accounts by contacting government agencies, third-party payers, and patients/guarantors.

Documentation Specialist

Willis Knight Healthcare Systems
01.2015 - 08.2017
  • Assigned and planned bed placement for patient admittance.
  • Verified accuracy for admitted patients WKHS and improved time admissions by properly admitting patients in Med host and Meditech
  • Verify doctors orders, collaborate with case managers to ensure doctor's orders are correct by admittance type; improved signed orders by 90%
  • Responsible for patient education, informing patients of state insurance policies, collected signatures, improved by 85%.
  • Coordinated with outside personnel for transfer admittance.
  • Selected as only Emergency Room Access Representative to collaborate with implementing Lean/Sigma Six Program
  • Improved email matrix, collecting emails
  • Registered most patients per workday, maintaining less than 3% error rate.

Patient Coordinator

Kool Smiles General Dentistry
06.2012 - 01.2015
  • Improved all observed matrices at Kool Smiles Mansfield Rd location: Improved answering inbound call ratios 9/10 and greeting scores by 88%, also improved obtaining emails and cell phone numbers
  • Supervised in leading transition in Kool Smiles location from paper charting to EMR.
  • Operational duties: managing and maintaining patient scheduling and health records, managing multi-line phone system, data entry, multitasking between several areas of operations as needed
  • Maintained knowledge of current state and commercial insurance policies and requirements, insurance verification, cost planning, billing and payment collection and posting

Administrative Coordinator

Eric J LeBlanc, D.D.S
03.2009 - 06.2012
  • Aided in transforming DrLeBlanc's Pediatric Dental Office into million-dollar practice by explaining treatment plans and scheduling return operatory appointments, coordinated financial agreements, collect and post payments, verify patient insurance and benefits prior to appointments avoiding lost revenue.

Education

Master of Science - Healthcare Administration

Grand Canyon University
Phoenix, AZ
2017

Bachelor of Liberal Arts - Political Science and History

Louisiana Tech University
Ruston, LA
2008

Skills

Claims, collections, and insurance verification

  • Software applications: Sales Force, CMMT, Dentrix, Microsoft Office
  • Managing Multiple Priorities
  • Team building and Training
  • Financial Documentation
  • Patient Records Documentation
  • Financial Statements
  • Project Management
  • Medical Terms and Procedure Knowledge
  • Medical Records and Documentation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Senior Financial Analyst

Ochsner LSUHS
01.2022 - Current

Contract Analyst

nThrive
03.2019 - 04.2021

Healthcare Reclamation Analyst

Praxis Healthcare Solutions
08.2017 - 03.2019

Documentation Specialist

Willis Knight Healthcare Systems
01.2015 - 08.2017

Patient Coordinator

Kool Smiles General Dentistry
06.2012 - 01.2015

Administrative Coordinator

Eric J LeBlanc, D.D.S
03.2009 - 06.2012

Master of Science - Healthcare Administration

Grand Canyon University

Bachelor of Liberal Arts - Political Science and History

Louisiana Tech University
Maria AlvarengaHealthcare Admin