Personable business professional bringing successful 10-year career in financial roles within large and fast-paced corporations. Specialist with experience in managing and overseeing contracts and documents. Research in client contracts, commercial insurance agreements, partnership agreements and healthcare claims.
Overview
14
14
years of professional experience
Work History
Senior Financial Analyst
Ochsner LSUHS
01.2022 - Current
Lead, coordinate, and participate in financial analysis, accounting, forecasting, and reporting activities
Independently organize and manage special projects and routine workload, review collaborative work of assigned departmental staff, and function as informational resource
Direct resource to operational management on financial analysis and regulations
Supervises team's special project loads as assigned by management for internal and external consulting through financial reporting
Assists in review of monthly financial statements for fluctuations in variable expenses and identifies trends and makes recommendations to leadership
Reviewed statistical information to determine financial trends for use in investment planning.
Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Communicates information to team members and leadership to ensure accurate analysis and participates in quality assurance activities
Ensures quality improvement by implementing professional standards, collecting, and analyzing QA data, participating in interdisciplinary QA teams, and developing quality control measures through effective use of sample audits
Support departmental goals and participates in activities for professional development.
Provided strategic planning advice and financial oversight for corporate stakeholders.
Contract Analyst
nThrive
03.2019 - 04.2021
Monitored incoming contracts and service agreements for correct pricing and information.
Executed Contract Management moving contracts through Salesforce
Interpret contract language between healthcare facilities and healthcare insurance companies, create profile to assess contract language against live claims ensure coding was correct.
Independent and cross functional teamwork to ensure contracts are completed and ready for loading within expected times
Ensured customer satisfaction by completing defined tasks, quickly and correctly resolved triaging cases, and interacted with customers via verbal and written communication in professional manner.
Healthcare Reclamation Analyst
Praxis Healthcare Solutions
08.2017 - 03.2019
Successful in overturning claim denials, and generating revenue, allowing us to gain client's sole business.
Analyzed data to identify root causes of problems and recommend corrective actions.
Optimized department efficiency by analyzing procedures and data regarding charting and patient flows.
Identified patterns and trends in large data sets and provided actionable insights.
Trained teammates on proper management of accounts
Reached 95% of goals, including monthly reimbursement goals, contact goals, and daily phone call goals
Researched and analyzed large volumes of client data and payer correspondence, taking proper action in getting denial overturned and generating lost revenue. maximizing profit.
Conducted appropriate activity on accounts by contacting government agencies, third-party payers, and patients/guarantors.
Documentation Specialist
Willis Knight Healthcare Systems
01.2015 - 08.2017
Assigned and planned bed placement for patient admittance.
Verified accuracy for admitted patients WKHS and improved time admissions by properly admitting patients in Med host and Meditech
Verify doctors orders, collaborate with case managers to ensure doctor's orders are correct by admittance type; improved signed orders by 90%
Responsible for patient education, informing patients of state insurance policies, collected signatures, improved by 85%.
Coordinated with outside personnel for transfer admittance.
Selected as only Emergency Room Access Representative to collaborate with implementing Lean/Sigma Six Program
Improved email matrix, collecting emails
Registered most patients per workday, maintaining less than 3% error rate.
Patient Coordinator
Kool Smiles General Dentistry
06.2012 - 01.2015
Improved all observed matrices at Kool Smiles Mansfield Rd location: Improved answering inbound call ratios 9/10 and greeting scores by 88%, also improved obtaining emails and cell phone numbers
Supervised in leading transition in Kool Smiles location from paper charting to EMR.
Operational duties: managing and maintaining patient scheduling and health records, managing multi-line phone system, data entry, multitasking between several areas of operations as needed
Maintained knowledge of current state and commercial insurance policies and requirements, insurance verification, cost planning, billing and payment collection and posting
Administrative Coordinator
Eric J LeBlanc, D.D.S
03.2009 - 06.2012
Aided in transforming DrLeBlanc's Pediatric Dental Office into million-dollar practice by explaining treatment plans and scheduling return operatory appointments, coordinated financial agreements, collect and post payments, verify patient insurance and benefits prior to appointments avoiding lost revenue.
Education
Master of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ
2017
Bachelor of Liberal Arts - Political Science and History
Louisiana Tech University
Ruston, LA
2008
Skills
Claims, collections, and insurance verification
Software applications: Sales Force, CMMT, Dentrix, Microsoft Office
Managing Multiple Priorities
Team building and Training
Financial Documentation
Patient Records Documentation
Financial Statements
Project Management
Medical Terms and Procedure Knowledge
Medical Records and Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Financial Analyst
Ochsner LSUHS
01.2022 - Current
Contract Analyst
nThrive
03.2019 - 04.2021
Healthcare Reclamation Analyst
Praxis Healthcare Solutions
08.2017 - 03.2019
Documentation Specialist
Willis Knight Healthcare Systems
01.2015 - 08.2017
Patient Coordinator
Kool Smiles General Dentistry
06.2012 - 01.2015
Administrative Coordinator
Eric J LeBlanc, D.D.S
03.2009 - 06.2012
Master of Science - Healthcare Administration
Grand Canyon University
Bachelor of Liberal Arts - Political Science and History
Patient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical CenterPatient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical Center
Intensive Care Unit (ICU) Registered Nurse at Willis-Knighton Medical CenterIntensive Care Unit (ICU) Registered Nurse at Willis-Knighton Medical Center