Maria Alvarenga
Herndon,VA
Summary
Medical Administrative Assistant experienced in streamlining operations and enhancing office efficiency. Achieved high levels of patient satisfaction through effective insurance verification, scheduling, and direct patient care. Focused on delivering quality service and maintaining compliance with regulatory standards.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
Work History
Administrative Assistant/Receptionist Administrator
Fairfax Home Health Care
Herndon, Virginia
08.2025 - 03.2026
- Managed appointment scheduling for patient visits and staff meetings.
- Coordinated communication between healthcare providers and patients.
- Assisted in maintaining patient records and ensuring data accuracy.
- Data entry and maintaining databases.
- Preparing reports, memos, and correspondence.
- Handling incoming and outgoing emails.
- Filing and organizing physical and digital documents.
- Copying, scanning, and printing documents.
- Communicating with clients, vendors, or team members.
- Ordering office supplies and keeping inventory stocked.
- Disturbing mail within the office.
Medical Receptionist
Gastro Health
01.2023 - 01.2025
- Assisted patients with check-in and check-out processes efficiently.
- Coordinated communication between medical staff and patients effectively.
- Managed patient scheduling and confirmed appointments for gastroenterology services.
- Organized medical charts and prepared documents for daily operations.
- Answered multi-line phone system, addressing patient inquiries promptly.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Took messages from patients and promptly relayed to appropriate staff.
- Straightened up waiting room to maintain neat and organized space.
- Informed patients of financial responsibilities prior to rendering services.
Medical Assistant/Medical Receptionist
Advanced Medical GI, P.C.
Reston, VA
01.2021 - 01.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Front Desk Receptionist/Medical Assistant
Dulles Health
01.2020 - 01.2021
- Verified insurance eligibility prior to appointments.
- Roomed patients & obtained updated vital signs.
- Scheduled inpatient and outpatient surgical procedures.
- Collected outstanding balances and co-pays.
- Handled multi-line phone systems.
- Scheduled appointments & verified insurance eligibility.
- Coordinated care between provider's & patients.
- Organized and maintained front office inventory.
- Processed incoming referrals from outside PCP's.
- Distribute & collect medical history forms, intake & consent documents.
- Responded to patient inquiries and refill requests via patient portal & telephone calls.
- Reviewed incoming faxes and assigned to the appropriate personnel.
Education
High School Diploma -
SOUTH LAKES HIGH SCHOOL
Skills
- Empathy
- EHR Proficiency
- Teamwork
- Time Management
- Effective Communication
- Critical Thinking
- Insurance verification
- Patient record management
- Appointment scheduling
- Patient follow-up
- Insurance eligibility verifications
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Certifications
- CPR Certified
- Personal Care Aid Certified
Timeline
Administrative Assistant/Receptionist Administrator
Fairfax Home Health Care
08.2025 - 03.2026
Medical Receptionist
Gastro Health
01.2023 - 01.2025
Medical Assistant/Medical Receptionist
Advanced Medical GI, P.C.
01.2021 - 01.2023
Front Desk Receptionist/Medical Assistant
Dulles Health
01.2020 - 01.2021
High School Diploma -
SOUTH LAKES HIGH SCHOOL