Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Maria Alvarez

Corona,CA

Overview

5
5
years of professional experience

Work History

Florist-Freelance

FlorecitasFinas
Corona, USA
11.2023 - Current
  • Streamlined procurement of flowers and supplies from wholesalers to ensure operational efficiency.
  • Crafted custom floral arrangements for weddings, holidays, and funerals.
  • Engaged with clients via telephone to clarify arrangement preferences and delivery details.
  • Implemented social media marketing strategies to grow the customer base.
  • Accessorized and handmade arrangements with ribbons and bows, vases, and balloons.

Team Lead

Panera Bread
Corona, USA
06.2023 - 03.2025
  • Coached team members to uphold positive attitudes and behaviors.
  • Trained new associates on Panera standards to achieve daily and quarterly objectives.
  • Contributed to effective training plans guiding associates through shifts.
  • Communicated team job functions, responsibilities, and financial goals.
  • Assisted in applying policies and procedures correctly.
  • Acquired knowledge of brewing methods and food preparation techniques to enhance service quality.
  • Prepared beverages and food items according to company recipes and guidelines.

Sales Associate (Seasonal)

Victoria's Secret & PINK
Cabazon, USA
11.2022 - 03.2023
  • Facilitated customer and cashier interactions to locate products and confirm prices.
  • Utilized POS system to scan purchases, calculate totals, and process transactions.
  • Identified customer needs through open-ended questioning to enhance service.
  • Maintained clean and organized sales floor by assisting with store recovery during shifts.
  • Communicated current promotions and brand initiatives to foster customer loyalty.
  • Unloaded and transported incoming merchandise to ensure stock availability.
  • Collaborated with store team to achieve periodic sales objectives.

Trainer

Chick-fil-A
Perris, USA
01.2020 - 12.2021
  • Maintained accurate records of trainee progress and achievements.
  • Trained new associates on front-of-house positions to ensure confidence in fast-paced environment.
  • Engaged customers in friendly conversation to enhance satisfaction and loyalty.
  • Displayed enthusiasm and strong work ethic with all assignments.
  • Instructed new associates on restaurant procedures and customer service standards.
  • Utilized POS system for accurate order input and payment processing.

Education

High School Diploma -

Alta Vista Innovation High
Riverside, CA
06.2023

Some College (No Degree) - Criminal Justice Course, Earth Science Course, Eng

Chaffey College
Rancho Cucamonga, CA

Skills

  • Marketing strategy execution
  • Team leadership
  • Client services
  • Vendor management
  • Work organization
  • Mentorship
  • Daily operations oversight
  • Attention to detail
  • Collaboration and teamwork
  • Problem-solving skills
  • Leadership abilities
  • Order management
  • Food presentation skills
  • Customer satisfaction strategies
  • Safe food handling practices

Languages

Spanish
Native/ Bilingual

References

Bryan Delgadillo 

Former Manager (Panera Bread) 

(626)384-0442

Shelby Hernandez

Former Co-Worker/ Team Lead

(951)858-6561

Luis Sahagun 

Internal employee referral

(323)358-0770

Timeline

Florist-Freelance

FlorecitasFinas
11.2023 - Current

Team Lead

Panera Bread
06.2023 - 03.2025

Sales Associate (Seasonal)

Victoria's Secret & PINK
11.2022 - 03.2023

Trainer

Chick-fil-A
01.2020 - 12.2021

High School Diploma -

Alta Vista Innovation High

Some College (No Degree) - Criminal Justice Course, Earth Science Course, Eng

Chaffey College

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Maria Alvarez