Maria Alvarez
Summary
Enthusiastic and detail oriented server with 5 years of experience in the service industry, providing excellent service to guests. Experience in working with Breakfast, lunch, and dinner establishments. Familiar with restaurant machinery and possess an ability to upsell alcohol, appetizers, and desserts to customers. Outgoing with a personable attitude. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Personal Assistant to the Owner
Percision Pain & Spine Institute
10.2024 - Current
- Maintained appropriate filing of personal and professional documentation.
- Provided multiple services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Displayed absolute discretion at handling confidential information.
Server
The Ashford
12.2023 - 10.2024
- - Ensured optimal guest experience by seating guests, serving dishes, and welcoming guests all with a positive attitude.
- - Knowledgeably recommended menu items based on customer needs and preferences including upselling complimentary dishes and drinks. Received the highest tips amongst all servers.
- - Happily resolving any customer's questions or concerns.
Server
Los Cuernos
05.2022 - 12.2023
- - Served guests in a fast-paced environment and managed time for an optimal experience for each guest.
- - Created a positive patron experience by delivering exceptional customer service to all parties.
- - Gained experience managing time and effectively multitasking while waiting tables.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Associate’s degree - Business Administration
College of the desert
Palm Desert, CASkills
- Memorization
- Understanding
- Health and safety management
- Client relationship building
- Bilingual
- Flexible and adaptive to all situations
- Hardworking and goal driven
- Open to new ideas and willing to learn new ways of doing things
- Excellent customer service
- Multitasker
Timeline
Personal Assistant to the Owner
Percision Pain & Spine Institute
10.2024 - Current
Server
The Ashford
12.2023 - 10.2024
Server
Los Cuernos
05.2022 - 12.2023
Associate’s degree - Business Administration
College of the desert
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