Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Andrade

Wellton,AZ

Overview

5
5
years of professional experience

Work History

Caregiver

Saguaro Foundation
06.2020 - Current
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.

Caregiver

OCHS
11.2020 - 04.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

Customer Service Representative

Hyundai Bluelink
09.2021 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

Antelope Union High School
Wellton, AZ

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Multitasking and organization

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Customer Service Representative

Hyundai Bluelink
09.2021 - 12.2024

Caregiver

OCHS
11.2020 - 04.2025

Caregiver

Saguaro Foundation
06.2020 - Current

Antelope Union High School

Similar Profiles

CREATE PROFILE
Maria Andrade