Maria Aquino

• Handled confidential guest information with discretion, maintaining privacy standards as per company guidelines.
• Utilized strong communication skills when interacting with diverse clientele, ensuring clear understanding of their needs and expectations during the check-in process.
• Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.

Maintained a clean, professional appearance of the check-in area to create a welcoming environment for all guests.

Filing, answering phones, and scheduling appointments.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Increased customer satisfaction by providing professional and courteous front desk support.