Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Maria Arzuaga

San Antonio,TX

Summary

Compassionate and dedicated professional with over 10 years of experience in customer service, sales, and healthcare-related roles. Eager to leverage strong interpersonal skills, attention to detail, and a passion for helping others to provide exceptional patient care as a Patient Care Technician. Currently studying Cosmetology to further expand healthcare knowledge and skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon Warehouse
San Antonio, TX
09.2023 - 06.2024
  • Delivered excellent service by ensuring accurate and timely processing of customer orders, demonstrating strong attention to detail and the ability to follow procedures
  • Managed inventory, handled packaging, and ensured that items were safe and secure, mirroring the careful and meticulous approach needed in healthcare environments
  • Worked efficiently in a high-paced environment while maintaining quality standards, showing adaptability and quick learning skills

Associate – Bakery/Packager

Walmart
San Antonio, TX
01.2023 - 09.2023
  • Delivered high-quality service and maintained a clean, sanitized, and organized environment, which mirrors the hygiene and patient care expectations in healthcare settings
  • Provided customer service by identifying needs, resolving issues, and ensuring satisfaction, similar to addressing patients' concerns and needs
  • Assisted in stocking, organizing, and preparing products, requiring attention to detail and following precise instructions—skills transferable to healthcare tasks like preparing patient rooms or handling equipment

Delivery Driver

Amazon DSP
San Antonio, TX
07.2023 - 08.2023
  • Managed safe transport and delivery of packages, ensuring customer satisfaction by following safety protocols and addressing concerns promptly
  • Developed excellent problem-solving skills and communication with customers, traits essential for working with patients in healthcare settings

Personal Care Assistant (PCA) / Home Health Aide

Private Client
San Antonio, TX
06.2022 - 01.2023
  • Provided compassionate, hands-on care for an elderly male patient who was paraplegic and suffered from multiple health conditions
  • Assisted with daily living activities including bathing, dressing, feeding, and transferring the patient safely
  • Managed medication reminders and ensured timely administration of prescribed treatments and therapies
  • Monitored patient’s health and reported any changes to the contracted caregiver, Brandy Felan, ensuring proper medical response
  • Ensured a clean, safe, and comfortable environment, providing emotional support and companionship
  • Maintained patient dignity and privacy, complying with confidentiality guidelines, and provided a calm, compassionate presence
  • Developed a strong rapport with the patient and family, contributing to their sense of trust and comfort during a difficult time

Senior Sales Consultant

Chevrolet
Valledupar, Cesar
01.2012 - 12.2019
  • Demonstrated excellent interpersonal skills, listening to customer needs, and providing tailored solutions, which is essential in understanding patient needs in a healthcare role
  • Developed strong negotiation and communication skills, working in a fast-paced, high-stakes environment—qualities beneficial for coordinating patient care or collaborating with healthcare teams
  • Managed financial paperwork and customer information, showing attention to confidentiality and detail, relevant to handling patient data

Education

Cosmetology -

Southern Careers Institute
San Antonio, TX
01.2025

Accounting Advisor -

Sena
Valledupar, Cesar
12.2011

Professional Technician in Business -

Credes
Barranquilla, Atlántico
11.1999

Skills

  • Patient Care
  • Communication
  • Customer Service
  • Team Collaboration
  • Medical Terminology
  • Safety & Compliance
  • Time Management
  • Technical Skills

Certification

  • Driver’s License
  • CPR (if applicable, or if planning to take course soon)

Languages

  • English (Fluent)
  • Spanish (Fluent)

Personal Information

Willing To Relocate: Anywhere

Timeline

Fulfillment Associate

Amazon Warehouse
09.2023 - 06.2024

Delivery Driver

Amazon DSP
07.2023 - 08.2023

Associate – Bakery/Packager

Walmart
01.2023 - 09.2023

Personal Care Assistant (PCA) / Home Health Aide

Private Client
06.2022 - 01.2023

Senior Sales Consultant

Chevrolet
01.2012 - 12.2019

Cosmetology -

Southern Careers Institute

Accounting Advisor -

Sena

Professional Technician in Business -

Credes

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Maria Arzuaga