Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Maria Avila

Houston

Summary

Compassionate Phlebotomist with extensive experience at Quest Diagnostics, skilled in venipuncture and specimen handling. Proven ability to enhance patient care through effective communication and adherence to infection control protocols, significantly reducing mislabeling incidents. Committed to maintaining quality assurance and ensuring patient comfort during procedures.

Overview

16
16
years of professional experience

Work History

Phlebotomist

Quest Diagnostics
08.2005 - 12.2013
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Organized daily work based on collection priority.
  • Centrifuged blood samples as outlined in clinical protocols.

Phlebotomist

Clinical Pathology Laboratory
07.2001 - 08.2005
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Packaged and shipped specimens to central lab daily.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.

Medical Assistant

Horizon Healthcare Clinic
06.1998 - 07.2001
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Education

Medical Assistant - Medical

Bradford School of Business
Houston, TX
05-1998

High School Diploma -

Alief Hastings High School
Houston, TX
06-1997

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Blood collection techniques
  • Specimen labeling procedures
  • Blood culture collection
  • Data entry
  • Specimen preparation
  • Quality control
  • Paperwork processing
  • Quality assurance
  • Personal protective equipment usage

Languages

Spanish
Native or Bilingual

Timeline

Phlebotomist

Quest Diagnostics
08.2005 - 12.2013

Phlebotomist

Clinical Pathology Laboratory
07.2001 - 08.2005

Medical Assistant

Horizon Healthcare Clinic
06.1998 - 07.2001

Medical Assistant - Medical

Bradford School of Business

High School Diploma -

Alief Hastings High School
Maria Avila