Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Translated legal documents from Spanish to English and notarized certified translations.
Managed 30+ workload between personal injury and criminal cases while maintaining strict attention to detail on every task, such as drafting pleadings or summarizing depositions accurately.
Received multiple promotions due to my abilities and work efficiency.
Facilitated communication for non-English-speaking clients.
Work 40+ hours a week, and receive potential clients' calls on weekends.
Receptionist
Hope Health & Wellness
05.2021 - 04.2023
Answered phone promptly and directed incoming calls to correct offices.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Corresponded with clients through email, telephone, or postal mail.
Translated and facilitated communication for non-English-speaking clients.
Handled medical billing for personal injury and workers' compensation clients.
Received promotions from receptionist to billing coordinator.
Worked 40 hours a week.
Server
Zapatas Mexican Restaurant
08.2021 - 02.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Tri-Lingual Paralegal/Office Manager at LAW OFFICES OF FISHER & ASSOCIATES, P.A.Tri-Lingual Paralegal/Office Manager at LAW OFFICES OF FISHER & ASSOCIATES, P.A.