Michelle Gutierrez
Miami
Summary
Dynamic legal assistant with a proven track record at Albert Quirantes, Esq., adept at drafting compliant legal documents and conducting thorough research. Bilingual in Spanish and English, I excel in file organization and client communication, ensuring efficient case management and exceptional service. A fast learner committed to enhancing team performance and client satisfaction.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Albert Quirantes, Esq. Criminal DUI & Traffic Lawyers
03.2020 - 01.2024
- Drafted legal documents, including motions and pleadings, ensuring compliance with court requirements.
- Managed case files and maintained organized records to facilitate efficient case management.
- Conducted legal research to support attorneys in building strong defense strategies for clients.
- Prepared trial materials and evidence exhibits for court proceedings, enhancing trial readiness.
- Answer calls, emails, and correspondence from clients, attorneys, and the court.
Front Desk Receptionist
Chesterfield Hotel & Suites
07.2021 - 06.2022
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated reservations and maintained accurate room availability records using hotel management software.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Trained new staff on front desk protocols and customer service standards to enhance team performance.
Restaurant Hostess
Hutong Miami
10.2019 - 01.2020
- Greeted and seated guests, ensuring a welcoming atmosphere in high-volume dining environment.
- Managed waitlists efficiently using reservation management software to optimize guest flow.
- Coordinated with servers and kitchen staff to ensure timely service and guest satisfaction.
- Trained new host staff on best practices for customer service and operational procedures.
Education
High School Diploma -
Miami Senior High School
Miami, FLSkills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Fluent Spanish & English Speaker
Timeline
Front Desk Receptionist
Chesterfield Hotel & Suites
07.2021 - 06.2022
Legal Assistant
Albert Quirantes, Esq. Criminal DUI & Traffic Lawyers
03.2020 - 01.2024
Restaurant Hostess
Hutong Miami
10.2019 - 01.2020
High School Diploma -
Miami Senior High School