Microsoft
MARIA AVINA
MEDICAL ASSISTANT
Summary
I would like to obtain a position as a Clinical Medical Assistant to expand and utilize my current knowledge and skills. As this is a way that I would be useful in helping patients as to caring for them.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Medical Assistant position. Offering excellent communication and good judgment.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
RSS
Dior/Macys
San Mateo, CA
08.2021 - Current
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Barista/Cashier Assistant
Eurest Compass Group
Foster City, CA
04.2017 - 09.2020
- Helped customers complete purchases, locate items.
- Conducted inventory counts by adding each item in stock and documenting on paper.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
Sales Associate/Customer Service Representative
Macys Department Store
San Mateo, CA
10.2009 - 04.2020
- Assisted the management team for holiday season as a seasonal supervisor.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Recommended products to customers, thoroughly explaining details.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
GED -
San Mateo Adult School
San Mateo, CA 04.2002 - 06.2002
Clinical Medical Assistant -
Boston Reed College
Redwood City, CA 08.2009 - 10.2010
Clinical Medical Assistant -
San Mateo Adult School
San Mateo, CA 08.2021 - 06.2022
Skills
Planning and Coordination
Clerical Support
Active Listening
Good Telephone Etiquette
Multitasking Abilities
Dependable and Responsible
EKG Knowledge/Specimen collection
HIPPA
Vital Signs/Administration of Oral and Injectable medication
Software
Data Entry
Certification
CMA - Certified Medical Assistant
Timeline
RSS
Dior/Macys
08.2021 - Current
Clinical Medical Assistant -
San Mateo Adult School
08.2021 - 06.2022
Barista/Cashier Assistant
Eurest Compass Group
04.2017 - 09.2020
Sales Associate/Customer Service Representative
Macys Department Store
10.2009 - 04.2020
Clinical Medical Assistant -
Boston Reed College
08.2009 - 10.2010
GED -
San Mateo Adult School
04.2002 - 06.2002