Robin Jones
Zanesville,OH
Summary
Dependable professional with strong customer service skills. Proven ability to address inquiries and resolve issues promptly, enhancing guest satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
RSS
Cedar Ridge Behavioral Health The Landing
Frazeysburg, OH
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Tanning Attendant
Touch of The Tropics
Zanesville, OH
05.2024 - 10.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work areas to enhance guest experience.
- Assisted in inventory management, ensuring stock levels met operational requirements.
- Operated POS systems efficiently, processing transactions accurately and swiftly.
- Trained new staff on operational procedures and customer service standards effectively.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Managed inventory of supplies, ensuring all necessary items were always available for guest use.
- Solved guest inquiries and issues promptly, ensuring their satisfaction with our services.
Education
No Degree - English Literature
Kent State University
Kent, OHGED -
Reynoldsburg High School
Reynoldsburg, OH10-1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Organizational skills
- Organization and time management
- Multitasking Abilities
- Critical thinking
Certification
- Certified Peer Recovery Support Specialist
- CPR Certified
Timeline
RSS
Cedar Ridge Behavioral Health The Landing
10.2025 - Current
Tanning Attendant
Touch of The Tropics
05.2024 - 10.2025
No Degree - English Literature
Kent State University
GED -
Reynoldsburg High School