Maria Benitez
Houston,TX
Summary
I’m an individual who’s looking to expand my experience and to gain more knowledge. Dependable with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
Houston, TX
10.2024 - Current
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared and processed medical insurance claim forms and records.
Cashier
Walgreens
Houston, TX
09.2024 - Current
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted and balanced cashier drawers.
- Answered customer questions and provided store information.
- Resolved customer complaints professionally in accordance with company policy.
Team Member
Chick-fil-A
Houston, TX
06.2023 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Zaxbys
Houston, TX
02.2022 - 01.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Stocked shelves with newly arrived products.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
High School Diploma -
Taylor High School
Houston, TX05-2023
Skills
- Documentation And Reporting
- Client Service
- Complaint resolution
- Quality Improvement
- POS system
- Friendly, Positive Attitude
- Flexible and Adaptable
- Teamwork oriented
- Critical Thinking
- Excellent Communication
- Time Management
- Problem-Solving
- Proper labeling
Timeline
Pharmacy Technician
Walgreens
10.2024 - Current
Cashier
Walgreens
09.2024 - Current
Team Member
Chick-fil-A
06.2023 - Current
Cashier
Zaxbys
02.2022 - 01.2023
High School Diploma -
Taylor High School