Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

G. Jamison Daw

Prosper,TX

Summary

Accomplished Cloud Architecture, DevOps, and Cybersecurity Specialist with over 20 years of enterprise-level experience delivering secure, scalable, and automated solutions across industries such as Technology, Hospitality, Gaming, and Restaurants. Expertise in AWS Solutions Architecture, Terraform, and modern systems design, with a strong focus on cybersecurity best practices, disaster recovery planning, and automation.

Overview

24
24
years of professional experience

Work History

Director of DevOps

CentricSoftware
01.2023 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Managed two teams of DevOps engineers and Developers across the globe.
  • Worked with cross functional teams to meet business requirements related to automated deployments.
  • Encouraged collaboration and standardization.
  • Developed CICD pipelines to support business requirements.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Drove Kubernetes adoption
  • Participated in Cyber Security efforts such as Crowdstrike NG-SIEM deployment
  • Participated with Cyber Security incident response

Principal Cloud Architect

CentricSoftware
11.2018 - 01.2023
  • Drive Cloud security and operational excellence
  • Create Cloud security and operational standards and processes
  • Automate infrastructure deployment using Terraform on AWS and Azure
  • Design and deploy a global customer cloud strategy to meet business operational, financial and security needs
  • Refactored design of serverless application using API Gateway, Lambda, S3, and Cloudfront
  • Created terraform code to automate deployments to various environments
  • Identified and remediated security risks
  • Perform risk assessments for applications being migrated to AWS from on premise
  • Recommended design changes to production systems in response to changing business process, capacity, risks and performance requirements
  • Created policies and roles in IAM using principle of least privilege
  • Review security logging configurations and recommend additional data sources for logging
  • Performed risk analyses to identify appropriate security countermeasures
  • Recommend improvements in security systems and procedures

AWS Architect

Cognizant Technology Solutions
01.2018 - 11.2018
  • Managed all Cloud Operations for Cognizant client (Pizza Hut)
  • Maintained infrastructure as code via terraform and github
  • Migrated several serverless applications to cloud
  • Managed team of onshore and offshore resources
  • Provided architectural guidance on new projects
  • Assisted with Hadoop cluster operations as needed
 ​

Senior Systems Design Architect

MGM RESORTS INTERNATIONAL
07.2015 - 01.2018
  • Assisted in creating architectural standards
  • Created NACLs, Route Tables, Security Groups, WAF to enforce cloud security standards 
  • Designed AWS reference architecture  
  • Designed enterprise scheduling system to be used across all national properties 
  • Designed Active Directory restructure and migration to AWS
  • Designed highly available and scalable enterprise solutions for over 15 Hotel/Casinos in accordance to PCI-DSS, MGM Resorts Internal Controls and Nevada Gaming Control Board regulations
  • Designed retail replacement solution for all retail locations
  • Developed cloud security standards
  • Documented designs and presented before executive management
  • Enforced principle of least privilege for AWS access
  • Enforced security standards by working with individual teams to create a service catalog for cloud resources
  • Implemented API Gateways to secure cross zone traffic
  • Migrated eCommerce solution to AWS
  • Provide last line of support for senior engineers
  • Provide coaching and feedback
  • Setup security audit trail for API access in AWS

Systems Engineer

Switch Communications
10.2014 - 07.2015
  • Designed and deployed mobile device management solution for the only tier 4 gold certified colocation datacenter in the world
  • Deployed System Center products using PKI
  • Provided tier 3 support
  • Designed and deployed server infrastructure to support business needs
  • Deployed Antivirus Solution company wide
  • Managed multiple projects in a high stress environment with excellent results
  • Managed vSphere 5.5 infrastructure
  • Designed Group Policy
  • Developed standards and documented procedures
  • Evaluated emerging system and storage technologies
  • Performed Active Directory duties as needed
  • Monitor systems performance
  • Installed and configured HP BL460 and Dell R710 systems
  • Performed certificate services as needed
  • Lead meetings to meet FISMA security standards and certification
  • Implemented KEMP load balancer
  • Updated DNS records
  • Managed Exchange email environment
  • Met with Executive management to present new systems and ideas

Systems Engineer II

Bally Technologies
02.2013 - 10.2014
  • Citrix subject matter expert responsible for design, implementation, maintenance, and support for Bally's XenDesktop, XenApp and Netscaler infrastructure worldwide
  • Delivered enterprise ERP application access to thousands of employees throughout the enterprise
  • Deployed and managed Dell, HP, IBM, Netapp systems
  • Deployed and maintained SVN repositories for development change management
  • Efficiently worked as part of a team of Systems Engineers responsible for over a thousand servers with minimal supervision
  • Performed Data Center tasks as needed
  • Responsible for VMware infrastructure worldwide consisting of hundreds of hosts and multiple vCenters

Senior Infrastructure Engineer

XiloCore
12.2007 - 12.2012
  • Senior Engineer for Development and Infrastructure team
  • Analyzed key metrics to measure product effectiveness
  • Assisted Systems Engineers and Managed Service Providers to install and configure Asigra systems using best practices and backup strategies in Windows and Linux environments
  • Interviewed and trained Support Engineers
  • Led design and implementation of XiloCore's Business Recovery Appliances
  • Led the development and deployment of new services and products Maintained Apache/Tomcat web servers
  • Managed disaster recovery services for clients worldwide
  • Managed HP blade center, over 200 Terabytes of SAN storage, and internal Linux/Windows infrastructure
  • Managed multiple projects including API programming integration, automating virtualization and disaster recovery processes, and web site design
  • Managed SAN storage and storage technologies including iSCSI, NFS, and Fiber Channel
  • Monitored back end infrastructure
  • Oversaw technical support department and developed internal processes detailing disaster recovery of a client's sites
  • Provided business continuity by virtualizing client environments using VMware ESX HA/DRS clusters, Asigra systems, and Citrix server farms
  • Provided technical sales training to upper management
  • Provided training to IT professionals with regard to delta block optimization, deduplication, retention, and bare metal restores
  • Zoned Fabric Switches

Systems Administrator

MilitaryLoans.com
12.2003 - 12.2007
  • Administered Active Directory domain duties such as creation of users, groups, and managing group policies, sites and services
  • Analyzed and evaluated network infrastructure; created proposals and ideas in order to promote company growth, productivity, system stability, availability, and reliability
  • Configured and maintain multiple Redhat enterprise Linux servers
  • Configured DNS, DHCP, and RIS
  • Consulted with Director of IT in planning and implementation of business needs
  • Created virtual terminal server cluster farms promoting system availability, reliability, and load balancing
  • Handled AS400 operations Implemented WAN unit fail-over and load balancing solutions for multiple sites minimizing downtime and maximizing business continuity and system availability
  • Installed and maintained Panasonic telecommunications systems.
  • Installed new software releases, system upgrades, and resolved day to day software and hardware related issues
  • Maintained network connectivity for over 30 sites throughout the country and overseas via IPSec VPN tunnels utilizing Sonicwall security appliances
  • Managed printing between various platforms Performed system backups and recovery using VERITAS Backup Exec

Queue Manager

Client Logic
07.2003 - 12.2003
  • Handled staffing issues and report to global operations center
  • Maintained service level and managed call volume and forecasting for multiple clients including: Sony, EarthLink, ORHP, Logitech, and PeoplePC
  • Ran attendance and schedule adherence reports

Technical Support Specialist II

Client Logic
04.2001 - 07.2003
  • Managed agent call times
  • Mentored Technical Support Specialists 
  • Supervisor's designee, handling escalated issues
  • Troubleshot Internet connectivity and software related issues for Windows and Macintosh systems including: web browsing and e-mail applications

Education

Bachelor's of Science in Information Technology

University of Phoenix
2007

AWS Certified Solutions Architect - Professional

Terraform Certified Associate

Skills

Available upon request

Accomplishments

Designed AWS reference architecture for MGM Resorts International

Designed retail replacement solution for all MGM Resorts International retail outlets

Fluent in Portuguese
Saved over $20 million with enterprise architectural designs implemented across MGM Resorts International properties

Security + Certified

AWS Certified Solutions Architect - Professional

Bachelors of Science in Information Technology

Designed and deployed mobile device management solution for enterprise environment

Deployed System Center Configuration Manager to enterprise environment, increasing productivity

Eagle Scout

Implemented Citrix VDI/XenApp solution world wide for increased security, scalability, and performance.

Improved Support Desk efficiency by developing standards and implementing best practices

LDS Mission to Brazil

Led design of XiloCore's Business Recovery Appliances

Migrated MGM Resorts revenue generating property web sites to AWS
Reduced Recovery Time Objective by up to 50% by leading project for automated bare metal restore

Timeline

Director of DevOps

CentricSoftware
01.2023 - Current

Principal Cloud Architect

CentricSoftware
11.2018 - 01.2023

AWS Architect

Cognizant Technology Solutions
01.2018 - 11.2018

Senior Systems Design Architect

MGM RESORTS INTERNATIONAL
07.2015 - 01.2018

Systems Engineer

Switch Communications
10.2014 - 07.2015

Systems Engineer II

Bally Technologies
02.2013 - 10.2014

Senior Infrastructure Engineer

XiloCore
12.2007 - 12.2012

Systems Administrator

MilitaryLoans.com
12.2003 - 12.2007

Queue Manager

Client Logic
07.2003 - 12.2003

Technical Support Specialist II

Client Logic
04.2001 - 07.2003

AWS Certified Solutions Architect - Professional

Bachelor's of Science in Information Technology

University of Phoenix

Terraform Certified Associate

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G. Jamison Daw