Maria Brown
Detroit
Summary
Personable and dedicated service professional with extensive experience in healthcare industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with all individuals. Articulate, well-rounded and results-oriented with demonstrated passion for building relationships, cultivating partnerships and changing lives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Assistant/Extern
Corewell Health
Wayne
10.2024 - 05.2025
- Assist registered nurses (RNs) with basic patient care, including hygiene, mobility, and nutritional needs.
- Provide comfort measures such as repositioning, toileting, and skin care under RN supervision.
- Measure and record patients' vital signs (temperature, pulse, respiration, blood pressure, and oxygen saturation).
- Monitor patients for changes in condition and promptly report findings to the RN or preceptor.
- Perform basic nursing procedures such as catheter care, wound care, glucose checks, and specimen collection with guidance.
- Assist with medication administration observation and learn proper documentation practices.
- Provide compassionate care by listening to patients' concerns and offering reassurance.
- Respect patients' privacy, dignity, and cultural preferences.
Infusion Coordinator
Barbara Ann Karmanos Cancer Institute
Detroit
12.2023 - 10.2024
- Responsible for coordinating and managing the scheduling of infusion treatments for patients.
- Arranging infusion appointments based on patient needs, availability of resources, and treatment protocols.
- Coordinating with patients, healthcare providers, and infusion centers to ensure all parties are informed and prepared for the scheduled treatments.
- Ensuring that necessary equipment, medications, and staff are available for each scheduled infusion.
- Collecting and updating patient information.
Surgical Scheduler Coordinator/ Credential Verification
Entech Medical Staffing
Detroit
09.2023 - 12.2023
- Coordinated patient scheduling for surgical procedures, ensuring accuracy in appointment times and availability of medical staff.
- Maintained surgical schedule by monitoring changes in patient needs, doctor schedules, and facility resources.
- Served as a liaison between the operating room staff and other departments within the hospital to ensure timely communication about surgeries scheduled.
- Processed insurance authorizations prior to booking surgeries in order to guarantee payment coverage.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Medical Eligibility Specialist
Conifer Health
Detroit
07.2022 - 09.2023
- Completed Medicaid applications on behalf of each patient, and managed case all the way through until coverage is active.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Conducted detailed interviews with applicants to determine their eligibility for assistance.
- Assisted clients with completing forms required for processing applications.
- Collaborated with other departments within the organization to ensure accurate processing of applications.
Clinic Service Representative
Henry Ford Health System
Detroit
12.2020 - 05.2022
- Greeted patients and visitors, verified patient information, and scheduled appointments.
- Assisted with the registration process by entering data into electronic medical records system accurately and efficiently.
- Collected co-payments and payments for services.
- Coordinated referrals to other healthcare providers as needed.
- Processed requests for medical records from insurance companies, attorneys.
- Provided support to clinical staff by scheduling tests, procedures, follow-up visits as directed.
- Performed administrative duties such as filing paperwork, scanning documents, and maintaining patient records.
- Served as liaison between physicians, nurses, other health care professionals and patients.
Education
High School Diploma -
Bradford Academy
Southfield, MI06-2012
Some College (No Degree) -
Henry Ford Community College
Dearborn, MISkills
- Customer Service
- Patient Registration
- Documentation and Reporting
- Insurance Verification
- Scheduling
- Data Entry
- Patient Engagement
- Critical Thinking
- Organizational skills
Certification
BLS, 10/01/24, 10/01/28
Timeline
Nursing Assistant/Extern
Corewell Health
10.2024 - 05.2025
Infusion Coordinator
Barbara Ann Karmanos Cancer Institute
12.2023 - 10.2024
Surgical Scheduler Coordinator/ Credential Verification
Entech Medical Staffing
09.2023 - 12.2023
Medical Eligibility Specialist
Conifer Health
07.2022 - 09.2023
Clinic Service Representative
Henry Ford Health System
12.2020 - 05.2022
High School Diploma -
Bradford Academy
Some College (No Degree) -
Henry Ford Community College