Maria Brown
Livonia,MI
Summary
Global Operations & Compliance Specialist with extensive experience in high-security financial administration and international logistics. Expert in managing end-to-end enrollment and financial cycles within SAP and Salesforce, with a specialized focus on the Aerospace & Defense sectors. Proven track record in bridging global process gaps across India, Poland, Mexico, and Brazil while ensuring strict adherence to export compliance (DAMEX) and international tax laws.
Overview
38
38
years of professional experience
Work History
Registrar / Operations Specialist Senior
SIEMENS LEARNING SERVICES
LIVONIA, MI
01.2022 - Current
- Operations & Compliance: Manage full-lifecycle enrollment and financial operations for global training programs, ensuring strict adherence to export compliance and regulatory standards.
- Global Integration: Spearhead the strategic alignment of US and Global teams to bridge communication gaps and standardize enrollment workflows.
- Financial Oversight: Manage complex cross-regional enrollments involving international tax laws, multi-currency transactions, and varied billing requirements.
- Logistics & IT: Utilize MS Teams to coordinate virtual delivery links and troubleshoot system requirements for international students to ensure a streamlined enrollment process.
- Stakeholder Collaboration: Partner with Sales Representatives and instructors to validate prerequisites and test technical delivery before course commencement.
Order Processor Senior
SIEMENS DIGITAL INDUSTRIES SOFTWARE
LIVONIA, MI
02.2013 - 01.2022
- Revenue Operations: Responsible for all Client Site Billing for Learning Services, including order creation, invoicing, and revenue documentation in Xcelerator Academy and ES Scheduler.
- Financial Integrity: Handled credit memos, invoice cancellations, and billed ICC Partners while maintaining accurate customer billing details.
- Systems Administration: Served as eRealm Admin, setting up projects with student "Sold-To" and "Payer" info and approving workflow for document changes.
- Global Coordination: Partnered with Global Financial Services to resolve invoicing and payment challenges via POs, Quotes, and SOWs.
Educational Services Administrator
UNIGRAPHICS SOLUTIONS
LIVONIA, MI
09.1999 - 02.2013
- Facility Operations: Directed training center logistics for 5 training rooms, including manual inventory, office supplies, and facility vendor management.
- Financial & Project Admin: Managed SAP New Hire paperwork, expense reports, procurement requisitions, and monthly Canadian Billing Reports.
- Academic Logistics: Audited student prerequisites, maintained regional Pricebooks, and managed the issuance of official course certificates.
International Operations & Financial Support
EDS (ELECTRONIC DATA SYSTEMS)
VARIOUS LOCATIONS
10.1987 - 09.1999
- International Operations (GMAC): Facilitated global mobility for Account Managers, including passport/visa processing and meeting coordination in Latin America.
- People Systems Division: Provided administrative support for a 50-person staff, managing confidential payroll processing, invoicing, and expense reports.
- Quality Assurance (Troy Print Center): Supervised a 6-person staff managing the high-security printing of payroll checks and sensitive financial output.
Education
Graduate - undefined
FRANKLIN HIGH SCHOOL
LIVONIA, MI01.1987
Skills
Systems & IT: SAP (Order-to-Cash), Salesforce CRM, Xcelerator Academy, eRealm Admin, CXone NICE Telephony
Compliance: Export Compliance (DAMEX), International Tax Law, Visa/Passport Processing, Secured Financial Output
Financial Ops: Multi-Currency Billing, Revenue Recognition, Credit Memo Processing, Purchase Order (PO) Reconciliation
Logistics: Global Training Coordination, Virtual Delivery (MS Teams), Cross-Regional Scheduling, Project Admin
Timeline
Registrar / Operations Specialist Senior
SIEMENS LEARNING SERVICES
01.2022 - Current
Order Processor Senior
SIEMENS DIGITAL INDUSTRIES SOFTWARE
02.2013 - 01.2022
Educational Services Administrator
UNIGRAPHICS SOLUTIONS
09.1999 - 02.2013
International Operations & Financial Support
EDS (ELECTRONIC DATA SYSTEMS)
10.1987 - 09.1999
Graduate - undefined
FRANKLIN HIGH SCHOOL