MARIA CALIMLIM
Results-driven professional specializing in staff management, problem solving and delivering exceptional customer service. Maintain high operational standards under pressure while enhancing customers relationships and promoting team work and collaboration. Strong background in customer service and conflict resolution in fast paced environments, with a focus on safety protocols and effective communication to improve organizational performance. Adaptability, Business awareness with clear communication skills.
Experienced with organizing and managing volunteer activities to support community initiatives. Utilizes strong interpersonal skills and organizational abilities to ensure effective program execution. Knowledge of volunteer recruitment, training, and retention to build and maintain robust volunteer base.
Work History
Sub Manager
3 Years 2 Months- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Approached customers and engaged in conversation through use of effective interpersonal skills.
- Worked successfully with diverse group of co workers to accomplish common goals, address issues related to our products and services.
- Implemented safety protocols to maintain a safe environment for all employees.
- Assisted customers with inquires, and provided information about product availability.
Volunteer Coordinator
2 Years 10 Months- Trained and supported volunteers in food safety, operational procedures, and operational efficiency.
- Facilitated communication between volunteers and staff in collaboration and operations.
- Monitored compliance with organizational policies and procedures.
- Delivered more than [x] meals per week, ensuring the highest quality of care
Voter Registration
8 Years 2 Months- Verified voter registration records, ensuring accuracy of information to maintain integrity of voter rolls.
- Monitored registration process to ensure of information collected from participants.
- Coordinated with volunteers on special projects including phone banks, voters registration drives.
- Enhance community engagement with diverse group.
Medical Assistant/ PCA
2 Years 3 Months- Supported activity of daily living, including bathing, dressing, grooming, toileting, and to promote patient independence.
- Delivered personal care and companionship to elderly patients at home, ensuring comfort and monitoring vital signs.
- Instructed patients on how to use assisted devices such canes, walkers, and wheelchairs.
- Adhered to HIPAA regulations regarding safe guarding confidential patient information at all times.