Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARIA CAMILA SILVA NOSSA

Miami,FL. NMLS 2187540

Summary

Versatile, dedicated, and results-driven Banking/Finance Professional with over 8+ years of experience. Adept at handling member/staff inquiries, supporting mortgage loan processing procedures, collaborating with other employees, and achieving all branch goals and objectives.



Overview

7
7
years of professional experience
1
1
Certification

Work History

Banking Relationship Specialist

Bank OZK
05.2023 - Current
  • Handling applications and managing home equity lines of credit along with installment loans.
  • Responsible for providing sales leadership and coaching team members.
  • Developed comprehensive financial plans tailored to individual client needs, resulting in increased assets under management.
  • Strengthened client relationships by addressing needs and providing personalized solutions.
  • Conducted regular reviews of client portfolios to ensure alignment with risk tolerance levels and investment objectives.
  • Recognized as a top performer in the division due to consistently exceeding customer service expectations and driving revenue growth.

Loan Officer Assistant/Sales Assistant

Geneva Financial
04.2021 - 12.2022
  • Responsible for providing administrative/sales support to Loan Originator and production partners by collecting and distributing documents and information pertinent to the processing and underwriting of loans for customers.
  • Consistently resolve any discrepancies and enter data into the loan processing system while maintaining compliance with company policies and procedures.
  • Communicate with clients regarding the loan process, as well as foster strong relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
  • Schedule meetings/appointments, manage master calendar, and ensure all files are processed in a timely manner.

Loan Officer Assistant

Cross Country Mortgage
10.2020 - 03.2021
  • Held accountable for collecting and distributing loan processing documents and collaborating with underwriting on completed loan applications for each customer file.
  • Consistently ensured files moved through processing and closing in a timely fashion while clearing underwriting and reviewing closing conditions.

Universal Banker

First Horizon Bank
02.2018 - 10.2020
  • Answered customer inquiries regarding account balances, transaction history, loans/lines of credit, checking/savings accounts, services charges, and interest rates.
  • Significantly minimized wait times by quickly processing customer transactions and maintaining accurate money counts.
  • Promoted products or services to customers to achieve sales targets.
  • Identified potential fraud/risky accounts and take appropriate action to prevent loss.
  • Revised and scanned new account forms, signature cards, and domestic/international wires for audit purposes.

Education

Associate of Arts -

Florida Southwestern State College
Fort Myers, FL
05-2019

High School Diploma -

Nicaea Academy
Naples, FL
05.2014

Skills

  • Leverages natural leadership talents and relationship building to steer branch operations in right direction
  • Utilize exceptional consultative listening skills combined with work experience and expertise in helping bank staff improve their organizational performance
  • Determine customer needs, propose financial solutions, and assess impact of solutions using strong analytical and problem-solving skills
  • Strong work ethic and track record of success with a history of developing long-lasting relationships based on a foundation of trust, integrity, and outstanding performance

Certification

  • One Time Close Construction Loans – AFR January 2022
  • Regulatory University – October 2022
  • HMDA: Data Collection
  • BSA/AML
  • Card Act: Credit Cards
  • Cares Act: Forbearance and Foreclosure
  • Equal Credit Opportunity Act
  • Homeowners Protection Act
  • Regulation B
  • Regulation Z
  • Respa Mortgage Lenders

Timeline

Banking Relationship Specialist

Bank OZK
05.2023 - Current

Loan Officer Assistant/Sales Assistant

Geneva Financial
04.2021 - 12.2022

Loan Officer Assistant

Cross Country Mortgage
10.2020 - 03.2021

Universal Banker

First Horizon Bank
02.2018 - 10.2020

Associate of Arts -

Florida Southwestern State College

High School Diploma -

Nicaea Academy

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MARIA CAMILA SILVA NOSSA