Maria Carmona
Channelview,TX
Summary
Patient-oriented Technologist with proven expertise at Houston Methodist Clear Lake, excelling in patient care and image quality optimization. Recognized for adaptability and effective communication, ensuring optimal patient experiences during complex procedures. Committed to maintaining radiation safety while delivering exceptional diagnostic results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Radiologic Technologist-PRN
Houston Methodist Clear Lake
Houston, Texas
01.2021 - 01.2022
- Performed diagnostic radiology procedures, including a variety of X-ray exams, OR and fluoroscopy procedures. Assessed and responded to patient needs for adjustments to optimize patient care, image quality, and experience through positioning, physiology, procedure preparation, and technical factors. Modified technical factors to achieve desired imaging results while recognizing complications and limitations of procedures.
- Assisted physicians during diagnostic or special procedures with sterile technique. Delivered clear explanations and instructions to patients and family members using appropriate verbal and non-verbal communication skills.
- Operated radiographic equipment to perform diagnostic imaging procedures.
- Assisted physicians in interpreting radiologic images for patient care.
- Maintained and calibrated imaging equipment for optimal performance.
Mortgage Processor
Sutherland Mortgage Services
Houston, Texas
01.2012 - 01.2013
- Requested loan documentation, credit reports, flood certifications, appraisals; mailed verification forms and set up faxes to title company; followed up regularly with outside sources for outstanding documents; tracked and input all HMDA data, ensuring accuracy; handled 20 to 30 incoming status calls daily from homeowners, loan officers, and title companies. Input FHA and VA appraisals into automated system with detailed property information; faxed appraisals and conditions to realtors/builders; input data for flood determination and printed/reviewed certifications; provided documentation and follow-up for additional reviews as needed. Monitored and reconciled incoming mail and alternate documentation for accuracy; made calls to borrowers or institutions for final verification; validated data in the system and reviewed for pricing discrepancies; reviewed files for 30-day activity status; updated expired documents; prepared file order and copied files for HELOC/TELOC loans. Completed final evaluation and analysis of application packages, preparing files for approval; ensured compliance with FHA/VA, FNMA, and FHLMC underwriting guidelines; printed necessary forms and disclosures for loan submission; carefully reviewed and organized documents in file order and in direct endorsement file order for FHA files.
- Input approval or declination information into computer system; reviewed underwriting conditions; issued loan commitment letters and forwarded to borrowers' agents/builders; discussed conditions with borrowers and obtained necessary conditions prior to closing.
- Processed mortgage applications efficiently using specialized software systems.
- Reviewed and verified financial documents for accuracy and completeness.
- Collaborated with loan officers to gather necessary information from clients.
Loss Mitigation Specialist
Stewart Lender Services
Houston, TX
01.2011 - 01.2012
- Reviewed servicing files to confirm all loss mitigation activities were handled and documented according to HAMP and proprietary guidelines. Evaluated foreclosed loans to ensure compliance with HAMP and other program requirements. Compiled fully documented loan histories and imaged documents to validate information for foreclosure decisions. Assembled and organized documents, data, and information from multiple systems. Reviewed documents, extracted relevant data elements, and entered them into required templates or systems. Documented exceptions and escalations.
- Communicated errors to relevant personnel for resolution, preventing contested foreclosure actions.
- Analyzed borrower financial situations to determine eligibility for loss mitigation options.
- Facilitated communication between borrowers and lenders to resolve loan issues effectively.
- Reviewed documentation for accuracy and compliance with regulatory requirements.
Tax Specialist II
Litton Loan Servicing LP
Houston, TX
01.2007 - 01.2010
- Provided unmatched customer service and tax support for mortgage loan servicing company. Increased department effectiveness by efficiently researching and resolving tax issues, requesting tax bills, disbursing and mailing payments for taxes, processing refund checks, communicating with tax vendors for accurate billing and refund information, and answering inquiries concerning tax questions or problems.
- Oversaw setup of tax lines and routine system maintenance, enhancing quality control processes.
- Created efficient procedures and trained new hires, streamlining onboarding and operational workflows.
- Recognized for top performance, perfect attendance, and contributions to teamwork.
Regional Administrative Assistant
DolEx Dollar Express
Houston, TX
01.2006 - 01.2007
- Supported administrative needs of company providing customer-to-customer electronic money transfers, ensuring organized office operations through call management, report creation, transaction recording, bill and invoice processing, inventory oversight, correspondence handling, and policy adherence.
- Implemented strict inventory controls across offices and branches, leading to reduced supply expenses.
- Managed daily office operations and ensured smooth administrative functions.
- Coordinated schedules and arranged travel for regional management team.
- Processed expense reports and maintained accurate financial records.
Agencies & Branch Service Operator
DolEx Dollar Express
Houston, TX
01.2005 - 01.2006
- Coordinated and tracked daily armored truck cash pick-ups, created essential reports for management, and trained cashiers to minimize shortages and overages.
- Operated cash registers and processed customer transactions efficiently.
- Assisted customers with money transfer services and currency exchange inquiries.
- Maintained accurate inventory levels and organized merchandise displays.
Cashier
DolEx Dollar Express
Houston, TX
01.2000 - 01.2005
- Surpassed sales expectations through exceptional customer service and effective problem resolution.
- Facilitated client satisfaction by providing quality customer service, managing electronic money transfers to Mexico, South and Central America, and overseeing sales transactions and bill payments.
- Honored as Employee of the Month multiple times for delivering outstanding results.
Education
Associate of Applied Science - Medical Radiography
San Jacinto College
Pasadena, TX08-2021
Skills
- Radiation safety
- Patient assessment
- Patient positioning
- Image quality optimization
- Patient Care
- Time management
- Adaptability
Languages
English
Professional
Spanish
Professional
Certification
- ARRT Certification
- Certified Medical Radiologic Technologist, Texas Medical Board
- BLS (AHA)
Timeline
Radiologic Technologist-PRN
Houston Methodist Clear Lake
01.2021 - 01.2022
Mortgage Processor
Sutherland Mortgage Services
01.2012 - 01.2013
Loss Mitigation Specialist
Stewart Lender Services
01.2011 - 01.2012
Tax Specialist II
Litton Loan Servicing LP
01.2007 - 01.2010
Regional Administrative Assistant
DolEx Dollar Express
01.2006 - 01.2007
Agencies & Branch Service Operator
DolEx Dollar Express
01.2005 - 01.2006
Cashier
DolEx Dollar Express
01.2000 - 01.2005
Associate of Applied Science - Medical Radiography
San Jacinto College