Maria Carranza
Escondido,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals.
Strong communicator focused on delivering outstanding customer care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Rancho Santa Fe Golf Club
11.2021 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Restocked supplies and submitted purchase orders to maintain stock levels.
Beauty Consultant
Ulta
06.2022 - 10.2022
- Identified client needs and recommended products based on preferences and requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Provided personalized skincare recommendations to specifically target top concerns
Assistant Manager
Conchitas Bakery Restaurant And Market
06.2018 - 10.2019
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Monitored employee performance and developed improvement plans
- Trained team members in successful strategies to meet operational and sales targets
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
Education
High School Diploma -
Escondido Adult School
Escondido, CA01.2016
Skills
- Excellent people skills
- Exceptional customer service
- Multi-tasking strength
- Problem-solving skills
- Communication skills
- Interpersonal skills
- Social perceptiveness
- Bilingual
Languages
Spanish
Certification
Microdermabrasion certified
- Certified Esthetician, Palomar Institute of Cosmetology - 7/27/ 2021- 1/28/2022
Timeline
Beauty Consultant
Ulta
06.2022 - 10.2022
Administrative Assistant
Rancho Santa Fe Golf Club
11.2021 - 11.2022
Assistant Manager
Conchitas Bakery Restaurant And Market
06.2018 - 10.2019
High School Diploma -
Escondido Adult School