Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Carrillo

Kenner,LA

Summary

I am looking to be part of team and to obtain a position that will enable me to use my strong organizational skills , educational background and ability to work well with others .

Overview

24
24
years of professional experience
1
1
year of post-secondary education

Work History

Legal Clerk

New Orleans Firemen's Federal Credit Union
01.2021 - Current

My responsibilities are to assist the Collection Department with Demand Letters, Filing Suits , Succession Letters , Proof of Claims and Bankruptcy . I work very close with attorney office and my team .

Medical Collections Representative

Certified Bureau Of The South
12.2016 - 08.2020

Assisted patients resolve their past due medical bills and also worked as part of an extended billing office for major hospitals. I would also assist with bilingual accounts.

Customer Service Collections Representative

Jefferson Parish Water Department
09.2014 - 03.2015

I assisted the community with payment arrangements , turning on and off water service . I posted and research payments in our system . I would assist non english speaking customers resolve their issue .

Collections Representative

Couch Conville And Blitt
09.2013 - 09.2014

Maintained a high volume of accounts and collected payments and discuss payment options with debtors who had existing lein and garnishment against them . I also maintain legal standards and office policies in order .

Collection Representative

D Michael Dendy Law Firm
04.2013 - 08.2013

Contacted customers with past due accounts and make payment arrangements . Skip trace my accounts and also help with bilingual accounts.

Communications Officer

Kenner Police Department
07.2012 - 02.2013

Answer incoming 911 calls and dispatch calls to officers on duty.

translate Bilingual callers

N.C.I.C I would run names, aliases , personal information

Add warrant into the Police system and also take police reports .

Work with CAD, Mobile,Arms, Mobile Cop Systems .

Medical Assistant

Ocshner Medical Center
01.2012 - 07.2012

Place patient in room and take vital signes and discuss medical history and review medications . Assist doctor with medical records.

Credit Coordinator

Intralox/ Robert Half International
11.2010 - 01.2012

As a credit coordinator I was responsible for all Latin American and Mexico accounts . I handel credit reference and credit applications .

I was responsible for Banamex International Bank credit accounts I applied incoming payments to correct accounts , sent monthly statements and monthly past due report.

Daily invoices to mexico and assisted in coding all of U.S accounts , process credit card payments for shipping department .

911 Operator

Jefferson Parish Sheriff Office
06.2009 - 12.2010

Answered 911 incoming calls and dispatch calls.

worked N.C.I.C run names , personal information , weapons , license plates , stolen vehicles .

I also took Missing Person reports , enter warrants and work very closely with other police agencies .

In April 2010 I was invited to teach a 911 course at Tulane University and August 2010 I successfully completed training in Officer's Tools for Courtroom Survival .

N.C.I.C worked with Motions, Arms and Mobile Cop .

Collection Representative

Rauch Milliken International
01.2006 - 01.2009

Negotiate payment options for debtors , post payments to accounts .

prepare all required documentation for Legal Department and translate all legal documentation from English to Spanish and Spanish to English .

Collections Specialist

Bank One / J.P Morgan Chase
07.2000 - 01.2005

Worked in Custom Finance Department with high risk loans .

Contacted customers and notified them of status of account and set payment plans .

I was responsible for all Southern Region bilingual department

i assist customers to establish a good relationship with bank .

Education

No Degree - Criminal Justice

Delgado Community College
New Orleans, LA

Paralegal - Paralegal Studies

Southern University And A & M College
Baton Rouge, LA
11.2020

Medical Assistant - Medical Assistant

Eastern College of Health Vocations
Metairie, LA
09.2003 - 05.2004

GED -

Jefferson Parish Adult Education
Harahan , La 70121
2003

Skills

  • Court filings
  • File Organization
  • Client Communication
  • Legal Research
  • I am fluent in both English and Spanish
  • I have Sensitive Level Security Clearance issued 09/14/2008

Timeline

Legal Clerk

New Orleans Firemen's Federal Credit Union
01.2021 - Current

Medical Collections Representative

Certified Bureau Of The South
12.2016 - 08.2020

Customer Service Collections Representative

Jefferson Parish Water Department
09.2014 - 03.2015

Collections Representative

Couch Conville And Blitt
09.2013 - 09.2014

Collection Representative

D Michael Dendy Law Firm
04.2013 - 08.2013

Communications Officer

Kenner Police Department
07.2012 - 02.2013

Medical Assistant

Ocshner Medical Center
01.2012 - 07.2012

Credit Coordinator

Intralox/ Robert Half International
11.2010 - 01.2012

911 Operator

Jefferson Parish Sheriff Office
06.2009 - 12.2010

Collection Representative

Rauch Milliken International
01.2006 - 01.2009

Medical Assistant - Medical Assistant

Eastern College of Health Vocations
09.2003 - 05.2004

Collections Specialist

Bank One / J.P Morgan Chase
07.2000 - 01.2005

No Degree - Criminal Justice

Delgado Community College

Paralegal - Paralegal Studies

Southern University And A & M College

GED -

Jefferson Parish Adult Education
Maria Carrillo