MARIA CASTILLO
Edinburg
Summary
Detail-oriented office manager with 21 years of experience in office administration, budget oversight, and customer relationship management. Proven ability to streamline operations and enhance team collaboration.
Overview
21
21
years of professional experience
Work History
Office Manager
Southern Star Transport, LTD
Elsa
01.2005 - 06.2026
- Managed daily office operations and ensured smooth workflow.
- Oversaw inventory management, ensuring timely ordering of office supplies to maintain operational readiness.
- Developed and maintained filing systems for efficient document retrieval.
- Facilitated communication between departments to enhance collaboration.
- Implemented office procedures that streamlined workflows and enhanced organizational efficiency.
- Assisted with budgeting and expense tracking for operational costs.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and proactively contacted those with past due accounts to ensure timely resolution.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office budget to handle inventory, postage and vendor services.
- Coded and entered daily invoices with in-house accounting software.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Maintained confidential records relating to personnel matters.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
Education
Computer Office Specialist - Computer Office Specialist
South Texas Vo-tech
Weslaco, TX05-2000
High School Diploma -
Edinburg High School
Edinburg05-1995
Skills
- Office administration
- Inventory management
- Budget oversight
- Document organization
- Data entry
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Mail handling
- Document management
- Clear oral/written communication
- Account reconciliation
- Relationship building
- Bookkeeping
- Customer service
- Billing
Timeline
Office Manager
Southern Star Transport, LTD
01.2005 - 06.2026
Computer Office Specialist - Computer Office Specialist
South Texas Vo-tech
High School Diploma -
Edinburg High School