Maria Castro
San Antonio,TX
Summary
Accomplished Program Manager with a proven track record at Right At School LLC, enhancing team productivity and employee retention through effective coaching and performance monitoring. Expert in operations management and team leadership, I excel in creating engaging activities for children, ensuring quality assurance, and fostering a safe environment. Skilled in project coordination and training development, I drive results and exceed expectations.
Overview
7
7
years of professional experience
Work History
Program Manager
Right At School LLC
08.2021 - Current
- Coached team members on productivity strategies to accomplish challenging goals.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Created and organized program schedule to include academic, recreation, and enrichment activities.
- Scheduled mini-lessons, art projects and unstructured playtime for school-age children.
- Created fun, age-appropriate activities for school-age children.
After-School Site Coordinator
Be A Champion
09.2017 - 03.2020
- Provided training, guidance and ongoing support to program staff.
- Managed day-to-day operations of expanded learning program.
- Created fun, age-appropriate activities for school-age children.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
Education
High School Diploma -
Fox Technical High School
San Antonio, TXSkills
- Team Development
- Quality Assurance
- Customer Service
- Operations Management
- Project Management
- Utilization Management
- Project Coordination
- Employee Scheduling
- Individual Instruction
- Performance monitoring
- Training and Development
- Team leadership and direction
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Program Manager
Right At School LLC
08.2021 - Current
After-School Site Coordinator
Be A Champion
09.2017 - 03.2020
High School Diploma -
Fox Technical High School
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