Maria Castro
Moreno Valley,CA
Summary
Qualified Office Administrator with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations while staying HIPAA compliant.
Overview
7
7
years of professional experience
Work History
Office Administrator
Desai Medical Group & Behavioral Health
08.2023 - 09.2025
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally
Manager
Carl's Jr
02.2019 - 08.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created and updated regular inventory reports and records.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Enhanced profitability by conducting regular competitor analysis and adjusting pricing accordingly.
Education
Bachelor of Arts - Marketing Management
California State University, San Bernardino
San Bernardino, CA12-2022
High School Diploma -
Valley View High School
Moreno Valley, CA06-2018
Skills
- Time management
- Office administration
- Office management
- Bilingual: English & Spanish
- HIPAA compliance
- Excellent communication
- Electronic health records
- Financial Procedures Adherence
Timeline
Office Administrator
Desai Medical Group & Behavioral Health
08.2023 - 09.2025
Manager
Carl's Jr
02.2019 - 08.2023
Bachelor of Arts - Marketing Management
California State University, San Bernardino
High School Diploma -
Valley View High School
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