MARIA CEPEDA
Far Rockaway,NY
Summary
Dedicated and compassionate medical assistant with 15 years of experience in providing high-quality patient care and support to healthcare professionals. Proficient in clinical and administrative tasks, with excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Full Spectrum Doula
Brooklyn Perinatal Network
Brooklyn, NY
01.2024 - 12.2024
- Provides physical, informative, and emotional support to the mother and family during and after labor
- Provides postpartum support to the client and family
- Helping with light cleaning, cooking, laundry service, running errands, and helping with other needs if they have such as attending to other children and their activities
Delivery Driver
SELF EMPLOYED
Queens, NY
06.2021 - 01.2024
- Instacart
- Uber Eats
Ward Clerk
NEW YORK PRESBYTERIAN OF QUEENS
Queens, NY
02.2017 - 06.2021
- Administered patients admission and discharge
- Answered calls and directed them the correct employee
- Greet patients, family and staff and safely resolving disputes
- Scheduling Transport of patients to and from their destinations
- Ordering and restocking of supplies
Customer Service Representitive
VISTA PHARMACY
Queens, NY
11.2014 - 02.2017
- Handles incoming calls from clients
- Providing customers with additional information for medication
- Assists customers by effectively solving any disputes
- Completes supporting paperwork and data entry as required
- Creates and maintains service reports
Dental Receptionist
DR. LALANI- DENTAL OFFICE RECEPTIONIST
Queens, NY
05.2013 - 08.2014
- Schedule and confirm appointments
- Called insurance companies for prior authorization
- Pull and update patient files after each appointment
- Answer phone calls and answer questions
- Greet patients and direct them to correct office
- Order office and dental supplies
Medical Assistant
NEW YORK FERTILITY
Queens, NY
03.2009 - 01.2013
- Prepared treatment rooms for patient examinations, kept the rooms neat and clean
- Interviewed patients to obtain medical information and measured their vital signs, weight and Collected blood, urine or other laboratory specimens, logged the specimens, and prepared them for testing
- Handled telephone system, answered questions and scheduled appointments for patients
- Completed paperwork for clients and doctors retrieving medical history and other information
Education
Associates of Occupational Studies in Medical Assisting -
ASA Institute-The College for Excellence
Brooklyn, NY02.2009
Skills
- Medical Manager 100
- Medisoft
- Medcine
- HCPCS
- ICD-9
- CPT-4 Coding
- EKG
- CPR
- Vital Signs
- Visual Acuity Examination
- Anatomy
- Physiology
- Pharmacology
- Microbiology
- Aseptic Techniques
- Specimen Collection
- Finger Puncture
- Phlebotomy
- Urinalysis
- Clinical Office Procedures
- Medical Office Administration
- Medical Terminology
- Medical Emergencies
- Postpartum care
- Hospital birth experience
- MS Office Windows 2024 /XP
- Word
- Excel
- PowerPoint
- BLS
Certification
- ALH-Medical Billing Certificate
- EKG-Clinical Office Procedures
- Phlebotomy Certificate
Timeline
Full Spectrum Doula
Brooklyn Perinatal Network
01.2024 - 12.2024
Delivery Driver
SELF EMPLOYED
06.2021 - 01.2024
Ward Clerk
NEW YORK PRESBYTERIAN OF QUEENS
02.2017 - 06.2021
Customer Service Representitive
VISTA PHARMACY
11.2014 - 02.2017
Dental Receptionist
DR. LALANI- DENTAL OFFICE RECEPTIONIST
05.2013 - 08.2014
Medical Assistant
NEW YORK FERTILITY
03.2009 - 01.2013
Associates of Occupational Studies in Medical Assisting -
ASA Institute-The College for Excellence