Maria Ciccone
Taylor,PA
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
21
21
years of professional experience
Work History
Sales Manager
GMR Metal Roofs
Olyphant, PA
10.2016 - Current
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Resolved customer complaints regarding sales and service.
- Data Entry
- Set Appointments
- Performed financing applications
- Created Spreadsheets
Accounts Payable Clerk
Kappa Graphics
Hughestown, PA
08.2012 - 09.2016
- Processed invoices and payments in accordance with company policies and procedures.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Maintained accounts payable files and records in an organized manner.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Assisted with month-end closing activities as needed.
- Ensured proper authorization for all purchases made by the organization.
- Developed processes and procedures related to accounts payable operations.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Handled high-volume invoice processing with minimal supervision.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Assisted with month-end and year-end closings to support accounting system accuracy.
Answered Phones
Ciccone's Pizza
Old Forge, PA
02.2014 - 08.2016
- Answered phones for food orders.
- Managed deliveries.
- Cleaned work Space
- Cashed out daily wages
Cashier
Auntie Anne's Pretzels
Wilkes-Barre, PA
11.2014 - 02.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Production Line Worker
Kappa Graphics
Hughestown, PA
08.2003 - 08.2012
- Maintained production machines and equipment.
- Performed quality control checks on assembled items.
- Loaded and unloaded materials from conveyor belts as required.
- Cleaned work areas regularly to ensure a safe working environment.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
Education
Computer Networking And Programing -
ITT Technical Institute
Dunmore, PA06-2012
Skills
- Sales Performance Training
- Sales Process Management
- Lead Generation Expertise
- Effective Communication Skills
- Contract Evaluation
- Financial Data Analysis
- Positive and upbeat
- Strong Organizational Skills
- Lead database management
- Prospecting and telemarketing
- Sales Performance Management
- Performance Management
- Detail-Oriented Data Processing
- Call Handling Expertise
- Coordinate Appointments
- Experience with AccuLynx Software
- Data Analysis Using Spreadsheets
- Customer Service Excellence
References
References available upon request.
Timeline
Sales Manager
GMR Metal Roofs
10.2016 - Current
Cashier
Auntie Anne's Pretzels
11.2014 - 02.2015
Answered Phones
Ciccone's Pizza
02.2014 - 08.2016
Accounts Payable Clerk
Kappa Graphics
08.2012 - 09.2016
Production Line Worker
Kappa Graphics
08.2003 - 08.2012
Computer Networking And Programing -
ITT Technical Institute
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