Maria Ciovacco-Juarez
Fort Worth,TX
Summary
Enthusiastic and creative professional transitioning into a career in social media. Eager to learn content creation, develop engaging strategies, and contribute to team success. Self-motivated, adaptable, and committed to delivering positive results while growing within the industry.
Overview
8
8
years of professional experience
Work History
Fulfillment Expert (Pacesetter)
Target
Grand Prairie, USA
03.2022 - Current
- Handled customer orders from start to finish, ensuring timely and accurate processing.
- Coordinate across departments to improve efficiency in order processing and increase customer satisfaction.
- Consistently sustained an impressive INF metric below 5%, showcasing meticulous inventory management.
- Supplied vital end-of-day metric data to team leaders, aiding in maintaining productivity.
- Effectively allocated team resources, adjusting assignments to handle varying order volumes and meet deadlines.
Associate Banker
JPMorgan Chase
Denton, USA
01.2018 - 11.2021
- Initiated warm client interactions, establishing a welcoming atmosphere.
- Ensured accuracy and compliance with banking regulations during financial transactions.
- Enhanced client understanding of technology self-service options including Chase Mobile App, Chase.com, and ATMs.
- Resolved problems or discrepancies concerning customers' accounts.
- Implemented strategies to meet sales targets for banking products, including credit cards, and savings accounts.
Sales and Support Generalist
Victoria's Secret
Denton, USA
03.2017 - 05.2021
- Executed multiple store operations including merchandising and checkout to enhance sales performance.
- Ensured exceptional customer service, maintaining high levels of customer satisfaction.
- Augmented buying decisions at final stage, contributing to a 10% uplift in average transaction value.
Education
Certification in Full Stack Web Development -
University of Minnesota
05.2023
BA - Media Arts, Minor in Psychology
University of North Texas
Denton, TX05.2020
Skills
- Effective Time Management
- Task Prioritization
- Effective Problem-Solving
- Flexibility in Changing Environments
- Staff training
- Sales proficiency
- Upselling strategies
Timeline
Fulfillment Expert (Pacesetter)
Target
03.2022 - Current
Associate Banker
JPMorgan Chase
01.2018 - 11.2021
Sales and Support Generalist
Victoria's Secret
03.2017 - 05.2021
Certification in Full Stack Web Development -
University of Minnesota
BA - Media Arts, Minor in Psychology
University of North Texas
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