Maria Contreras-Martinez
Charlotte,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant/ Front Desk receptionist
MidCarolina Pediatrics
Charlotte, NC
04.2025 - Current
- Supported providers by delivering clinical assistance in fast-paced pediatric setting, enhancing patient care delivery.
- Triage pediatric patients by obtaining vital signs, medical history, and chief complaints to initiate appropriate care following clinic protocols.
- Review and determine appropriate immunization schedules during well-child visits; administer vaccines and allergy injections per provider order.
- Perform venipuncture and or capillary puncture on pediatric and adolescent patients while ensuring patient comfort and safety.
- Prepare, label, and package laboratory specimens according to established procedures.
- Communicate laboratory results to parents/guardians and address follow-up questions within scope of practice.
- Coordinated follow-up appointments to ensure continuity of care for pediatric patients, improving patient management.
- Managed electronic health records with EMR systems, ensuring accuracy and confidentiality of patient information for optimal data integrity.
- Maintain accurate patient records by verifying insurance and scanning and uploading medical documents into electronic health records (EHR).
Shift Leader, Server
Hawkers Asian Street Fare
Charlotte, NC
02.2019 - 04.2020
- Coordinated shift tasks to enhance operational efficiency.
- Guarantee exceptional dining experiences for all guests
- Supervised daily operations to deliver exceptional guest service.
- Resolve customer complaints promptly and professionally
- Foster a welcoming environment through genuine hospitality
- Monitored dining area to maintain high guest satisfaction.
- Trained and mentored new staff on menu offerings and operational procedures.
Education
Phlebotomy Training -
Phlebotomy Training Specialist
Charlotte, NC01-2026
Clinical Medical Assistant - undefined
Stepful | National HealthCareer Association
01-2025
Associate's Degree in Arts - undefined
Central Piedmont Community College
Charlotte, NC01-2022
High School Diploma - undefined
Harding University High School
Charlotte, NC01-2019
Skills
- Phlebotomy techniques
- Medical procedures
- Clinical care
- Clinical documentation
- Medication administration
- Specimen processing
- Patient scheduling
- Insurance verification
- HIPAA compliance
- Medical terminology
- Multitasking and organization
- Languages: English, Spanish
- Interpersonal skills
- Patient education
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant/ Front Desk receptionist
MidCarolina Pediatrics
04.2025 - Current
Shift Leader, Server
Hawkers Asian Street Fare
02.2019 - 04.2020
Clinical Medical Assistant - undefined
Stepful | National HealthCareer Association
Associate's Degree in Arts - undefined
Central Piedmont Community College
High School Diploma - undefined
Harding University High School
Phlebotomy Training -
Phlebotomy Training Specialist