Maria Covington
Kennesaw,GA
Summary
Attentive supervisor with 8 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy. Committed cashier with 10+ years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities. Diligent associate with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with management and able to adapt easily to new processes and procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Sunnycrest senior living
Fullerton, CA
01.2023 - 03.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Sortation Associate
Amazon
Redondo Beach, CA
04.2019 - 04.2020
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Organized packages into designated containers for delivery.
- Loaded and unloaded trucks with heavy lifting equipment as needed.
- Scanned barcodes on packages using RF scanners.
- Reported any damaged shipments immediately to supervisor.
- Inspected packages for damage or incorrect labeling prior to sorting.
- Performed regular maintenance tasks on sorting equipment as instructed.
Assistant Manager
Cumberland County Child Nutrition
Fayetteville, NC
08.2019 - 06.2019
- Delegated daily tasks to team members to optimize team productivity
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
- Managed personnel scheduling, facilitating adequate coverage to meet demand
- Planned and prepared workflow schedules, delegating tasks for 10-member team
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Cashier Sales Associate
Carlie C's IGA
Fayettville, NC
06.2019 - 04.2019
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Maintained flexibility to work varied schedule, including nights and weekends
- Presented friendly and positive attitude while communicating clearly with customers and colleagues
- Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 50 lbs.
Assistant Manager
Cumberland County School-Terry Sanford High
Fayetteville, NC
07.2019 - 02.2019
- Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions
- Assisted with clerical duties and documented daily work
- Reviewed work orders and communicated with prior shift to assess work needs for the day
- Maintained site safety and aligned work with budget, schedule and applicable building codes.
Education
Encinal High School
01.1989
Skills
- Cash drawer balancing
- ID verification
- Credit and cash transactions
- Liquor regulations and compliance
- Staff training and development
- Project management abilities
- Retail Operations Management
- Product and service knowledge
- Basic Housekeeping
Certification
- Management Certification, OSHACert.(for school safety)
- Serv Safe Cert.
Timeline
Caregiver
Sunnycrest senior living
01.2023 - 03.2024
Assistant Manager
Cumberland County Child Nutrition
08.2019 - 06.2019
Assistant Manager
Cumberland County School-Terry Sanford High
07.2019 - 02.2019
Cashier Sales Associate
Carlie C's IGA
06.2019 - 04.2019
Sortation Associate
Amazon
04.2019 - 04.2020
Encinal High School